엠버시 스위트 애너하임 - 사우스(Embassy Suites by Hilton Anaheim South)

너무 시끄러웠어요 새벽 2시 30분쯤 리셉션 근처에 한 무리의 사람들이 모여서 큰 소리로 떠들고 있었는데 아무도 말리지 않았네요 4층에 사는 저희는 반응이 너무 좋았습니다. 선택의 여지가 있다면 옆집 Hampton Inn을 고려해 볼 수 있습니다. 우리는 모두 힐튼 그룹에 속합니다. (저는 거기에서 여기로 이사했습니다.) 거기의 방이 더 크고 퀸 사이즈 침대가 더 넓습니다. 주차 요금은 하루 USD25입니다.

這次給攜程一個差評！代理訂房收了雙倍房費！解決時間長！請大家訂房時謹慎！離展會2公里的酒店，堵車時走路也很方便。

The property was under renovation but it wasnt too noisy. The free complimentary breakfast was nice and had a good variety.

Our flights were cancelled and rebooked to arrive a day later. I called the hotel directly to notify them and they confirmed that while I could not be refunded for the first night, that upon my arrival the next day I could check in early. When I arrived the next day they had marked me as a no-show and cancelled my reservation. I was then forced to rebook a room for the nights I was now staying directly through the Hilton app/website as they couldn’t book me directly from their computer. The hotel was also under construction and the lobby and main hall areas were exposed to the 40 degree temperatures outside as the front doors wouldn’t close. Not exactly the most comfortable visit. Additionally, with my Hilton honors status, I am supposed to get bottled water included in my room and they tried to charge me for it. They reluctantly gave me bottled water and implied that they were simply doing this as a one-time favor. If you want an over-priced hotel near the Disneyland parks with rude staff, stay here! I am a bit annoyed that they are still charging people full price for rooms while the facility is under construction.

When we arrived at the hotel, the front door did not open instead we had to manually open it. It was an automatic door that should have opened with motion. There was construction throughout the hotel with dust and debris throughout (which is to be expected when renovating) but were not notified of the situation. As we were checking in, the receptionist let us know that the pullout couch was very uncomfortable and we could request a pad to help with the comfort. Once we entered the room, there were flies and other insects throughout the room. The bathroom sink was leaking underneath causing water to run on the floor. The mini fridge door was missing a bracket, causing drinks to spill out and on the floor. All in all, it was a very poor experience and we ended up only staying one night out of a four night stay. This hotel needs some serious attention.

Even though the property was under construction the staff did everything to make it comfortable for my family and me. I traveled with my two daughters (3 and 5) and we ate dinner at the hotel each night. Myrna was there and was extremely friendly and helpful. Myrna made my daughters feel welcome and engaged them. She was so nice my girls began drawing her pictures which Myrna graciously accepted and let the girls explain what they drew.

For the price and parking fee, it is not worth it. The hotel is old, they should update the hotel if they are charging over $300 per night. We booked 3 rooms and all 3 rooms had the same problem, the shower drain very very slow, you’re basically standing in pool of dirty water. The floors felt and furniture felt dirty.

Greatly appreciated the Front desk customer service especially the lady named Cora. Thank you for pleasant/fast service. Everything was good although didn’t know that hotel was under renovation?

Very inconvenient time to be remodeling. Elevators were constantly backed up. Dining was not what we expected