그란드 호텔 티메오, 어 벨몬드 호텔, 타오르미나(Grand Hotel Timeo, A Belmond Hotel, Taormina)

방은 매우 좋고, 큰 방은 약간 비어 있지만, 킹 사이즈 침대에는 매트리스 두 개가 서로 붙어 있는 것이 마음에 들지 않습니다. 호텔 바는 아름다운 전망과 좋은 와인을 제공하는 훌륭한 위치에 있습니다. 전반적인 서비스는 매우 따뜻했지만 리셉션 직원이 불편함을 느꼈습니다. 셔틀버스를 주문하려고 했을 때 이 서비스는 호텔 투숙객에게만 제공되는 서비스라고 거듭 강조했고 제가 분명히 말씀드렸습니다. 나는 호텔에 묵고 있었는데, 그가 반복해서 강조한 것이 내가 아시아인이라는 사실에 근거한 것인지, 아니면 내가 헐렁한 옷을 입는 것이 나를 불편하게 했다는 사실에 근거한 것인지는 잘 모르겠습니다. 직원 교육을 강화하길 바랍니다.

전망도 좋고 위치도 좋고 서비스도 좋아요! 우리는 프론트 데스크에서 직원 Noemi를 만났습니다. 그녀는 매우 친절하고 도움이 되었습니다! 아주 좋은 경험! 확실히 다시 돌아올 것입니다!

服務太好了，環境很好很值，還為酒店發了小紅書

世界上最棒的酒店之一。

We had dinner at the fabulous Timeo restaurant last night. Let’s start with the positives: - we received a wonderful welcome by the front of house staff - we couldn’t have asked for a better table - right at the front of the terrace - the views are spectacular - the food was fabulous However, service during the meal was not great: - it was not clear who was looking after us, we had 4 or 5 people coming by at various points - it didn’t feel like a personal service, in fact it felt a bit sloppy - the sommelier made a mistake with our drinks order twice - my steak knife was clumsily thrown on to my place setting - we also felt quite rushed - paying our bill at the end was slow and I had to ask someone at least 3 times to pay ( we were paying customers not hotel guests) For an expensive meal, the service was poor and made the experience a little disappointing. I also overheard the table next to us complaining about the service. Maybe it was an off night, as you were busy, but no excuse given the stature of your hotel

This hotel is simply grand. The grounds are meticulously well-maintained. Views of the Mediterranean Sea are amazing. Staff are pleasant and genuinely hospitable. There is always a greeting and a smile. They pay attention to detail. Our room was spacious, clean, and well maintained. Amenities are as can be expected with this type of hotel. There is turn down service. Breakfast was a great start to our day. Main dishes are ordered from the menu and cooked to order. The bar is a great place for well-made cocktails and food. Both offer awesome views of the sea, mountains, Mt. Etna and the hotel grounds below. The check-in/out process was quick and easy. Booking directly online was also easy. The hotel is located in the heart of the town. It's within walking distance to restaurants, shops and places of interest. This is the place to stay when planning a trip to Taormina.

Restaurant on the terrace is like in a drim. With view on Etna volkano, perfect food and coctail, you feel amazing. Service is very profesional, especially Fabio which was kind and helpful, in grate mood to please every demand we had. Every recomendation for this grate spot in Taormina.

Stopped at the restaurant overlooking Mt Etna and was served by the most pleasant server, Fabio. His service was attentive and his personality was wonderful. Excellent experience! The Hotel Grand Timeo was very well represented by this gentleman.