페스타나 로열 프리미엄 오션 & 스파 리조트

Friendly and helpful staff. Mild stains found on couch’s fabric. Hot/cold water unsteady.

Really nice stay with family. Good facilities, pools and outdoors. Food and drinks really good and a lot of variety. Staff excellent, really nice and available. The rooms starts showing need for modernisation.

Having read some negative reviews about this hotel on trip advisor I was hesitant in booking, however these were completely unfounded. We have just spent a glorious week being very well looked after at the Pestana Royal Hotel. Every member of staff was courteous and wanted to make one's stay as relaxed as possible. Katarina was particularly kind and helpful and went the extra mile to make sure arrangements went smoothly re our chosen excursions through 'Feeling Madeira' agency. The hotel facilities are good, the AI drinks package is excellent and the food options beautifully prepared and well presented. This was our second holiday with Jet2 and each time we have been impressed by Jet2 staff welcome and courtesy. Edouardo our holiday representative in Madeira was excellent. Jet2 staff always seem very attentive to travellers needs. Highly recommended.

The hotel is situated to the west of Funchal centre, with a free shuttle bus in and out of town, but also by the main road for a good cheap public bus service. The hotel has a whole host of amenities, for both adults and children, so it's a perfect place for spending all your time but with having the option to explore the interesting and beautiful island too. The rooms are comfortable, with a good sized open plan bathroom and large walk-in shower. The powerful air conditioning unit was very welcome. All the staff were helpful, assisting a relaxing and stress-free holiday. The Guest Service Manager, Karina, helped us book a couple of excellent tours across the West and East of the island - and her warm character with encouraging smile were a delight each day! We would definitely come here again.

Highly recommend a stay here. Delicious food in the buffet with musicians playing at breakfast time. Hot and cold snacks outside of buffet, Everywhere seemed clean and well cared for. Lovely gardens. Lift down to nearby beach which had beautiful sea front walks. Easy access to nearby shops. Walk to Funchal centre approx 2 miles and similar distance to the Fisherman’s village. Our room was spacious with a view overlooking the sea and nearby hillside, Staff very friendly. Pools warm and clean.

Very clean room with a fabulous view. Plenty of choice food wise. Welcoming attentive staff. Outside main dining room is the best vending machine coffee I’ve ever tasted, there is also a popcorn machine in reception. Tip - You’ll need to use your room key to access the lift from the beach.