Konansou was one of our highlights on our recent trip to Japan. My husband and I, along w our couple friends, stayed for two nights. The staff was so warm and friendly, especially Shirai at the front desk. She was incredibly patient and helpful as we figured out our bus/train tickets. They have a shuttle service to and from Kawaguchiko station, which made getting around in the rain and with bags really easy. (Tip: there is a pay phone at the station if you need to call them when you get in— there are instructions and the numbers of local hotels posted) The food was amazing! Ikeda was our server for our in room dinners, and he was kind and knowledgeable in all the different dishes and how to eat them. I was blown away by the attention to detail and variety of food. It was beautiful. It was our anniversary and we received a special gift— thank you!! Breakfast was a buffet and had a huge selection! It can get busy but there is a lot of seating. Our room was huge and had a beautiful view of the lake and its own private onsen. We enjoyed the quiet and location, which was easy to walk to. The public onsen had so many amenities and was spacious too— not sure if I was lucky, but I was the only one there! We also got to do karaoke, play table tennis, and did our laundry. There was also a rooftop foot spa, where got views of Mt Fuji! Everything you need is here!
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