Arrived by midnight and found out my room, reserved under my name, was given to someone else, so it took the front desk clerk at least 10-15 mins to fix the issue. Next morning, ready to shower and there is no shampoo or conditioner or body wash. The person at the front desk said he was too busy, so I should wait or come and get it myself. Air conditioner control wall screen was dirty/greasy. Was automatically charged for parking when I had no car. Front desk clerk should have asked me when I checked in. Awful experience.
번역