홀리데이 인 익스프레스 프레이저 - 맬번(Holiday Inn Express Frazer-Malvern)

Checked in but never looked at the room. Got there after the family event at 11pm to find the room infested with lady bugs! Everywhere. Asked for a new room and it was granted. Walked into this room and it also had lady bugs in the bathroom and window ledge. However, the plaster ceiling in the bathroom was falling down and all over the floor. I decided to leave and just drive home, an hour away. Front desk staff were very embarrassed and accommodating however

Toilet did not flush correctly. I had to adjust the inner workings of the tank. Stink bug flying around in the room. Several areas of uncleanliness on the walls in various parts of the room.

Property felt dated and dirty. There was a wet towel hanging on the back of the bathroom door suggesting it hadn't been cleaned properly. The enamel in the bathtub was peeling. Would not stay here again.

Overall the property is extremly outdated. I had a box spring mattress, no closest, a standing shower with a handicap bench and barely a counter in the bathroom. Door had to be forced shut in order to close. We stayed a max 10 min before deciding to go up the street for the same price.

had a nice stay. Managers and chefs were amazing. Didn't have towels the 2nd day so had to go looking for them. Also the parking lights were blinking - very distracting.

It was good for what we needed, which was a short overnight stay to attend a wedding. Our room was clean, but everything is outdated. Renovations are definitely needed.

The hotel was a little outdated and in need of some updates. It was not a bad place just didn't meet up with the standards of most hotels we've stayed in.

I went to check in late evening and no one at front desk. Waited over an hour and attempted to call the hotel, phone rang and rang no anser. There was no one to check me in

As always this hotel doesn’t disappoint. Always friendly and the rooms are clean and neat. They also serve breakfast which is surprisingly tasty!! Keep up the great work!! 👍