We arrived early in the morning after a VERY long flight, and unfortunately our room wasn't ready. We understood - as ”formal” check in as only at 15. However- we were told that once the housekeeping will start their shift they will clean our room first (as it was already checked-out by the previous guest). We had to wait 4 hours, only to be allocated in a room with weird smell in which the shower tap was broken! So I wonder how could this room be just cleaned if you can't open the water in the shower? Anyway - we were immediately moved to another room (again - meaning they has at least 2 rooms ready from the start and we should not have waited so long). If I ignore the bad start - this hotel is very good and offer a nice place for tourists, while I suspect most of the guest are on business trips. The rooms are new and very clean with 2 large King beds, a fully equipped kitchen, and a large table. Breakfast was the best we saw in all of the US hotels we visited- with drinks, self made Waffle, bread, eggs, potatoes, milk and yogurt refrigerator and Oatmeal with plenty of things to add. Location is just off San Mateo and 15 Min drive to the airport.
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