슈어스테이 호텔 바이 베스트 웨스턴 포트 피어스(SureStay Hotel by Best Western Fort Pierce)

Nice place

Very quiet and rooms are clean.

I booked for a smoking king room and the guy argued it was for double beds. My confirmation confirmed I booked a king room.

Room was dirty. We stayed on the back side where the pool is located. Our door didn't stay closed which allowed alot of noise to enter the room. There is a bar across the parking lot that does Karaoke. The bar kept their back door open for smokers. We heard the singing loud and clear until bar close. On night one we heard dripping from the ceiling in the bathroom. I could see the ceiling bubbling. We alerted the front desk and they said "we will look into it". Upon returning to our room the following day, we realized maintenance staff entered our room to check the leak. At this point, the ceiling drywall has opened up due to the leak and maintenance staff took all of our clean towels to only catch the leak. I called the front desk and again "Sorry, we know and there is nothing we can do". As we cannot use the bathroom in fear the ceiling will collapse on us. DO NOT STAY HERE! Not sure how this hotel even received medicore reviews.

The bed was comfortable enough. The room could have been cleaner. The towels and wash cloths looked more like rags. We were told there was a continental breakfast available between 6 and 9 a.m. What we discovered was a breakfast of bread and bagels, but the juice machine and coffee machines did not work. Even after they assured us there would be coffee the next day, there wasn't.

Dirty sheets. Cigarette holes in comforter. Dirty walls. Room smelled like smoke. Bathroom door wouldnt close

I called early to request a grnd floor but was told to call the morning of our reservation. DID call then. We checked in at 5:30pm and they hadn’t even started cleaning our room plus it smelled heavily of smoke. They only had 1 other room they could give us and that one was worse so we waited for the first. People above us partied on the balcony half the night…sounded like it was right outside our door. We won’t be back.

Breakfast hours, 6-9am- we ar use to 9:30 or 10am No wifi in room- said it was area problem this week . . . room floor was dirty . ... But, cleaned right away when we told them... Room just didn't feel clean. Late at night, we heard people talking and smelled their cigarette smoke...

Not only was the room dirty. The bed cover was stained and unclean. The towels were stained. The room was moldy and musty and smelled of smoke even though it was a non smoking room. Place should be shut down.