홀리데이 인 익스프레스 웨스트 포인트, IHG 호텔(Holiday Inn Express & Suites West Point-Fort Montgomery)

Very pleased with the accommodations …very quiet, nice bed, and decent breakfast…would definitely reconnend

3rd floor was under construction and it looked like there was a water leak...our ceilings on the 2nd floor had some marks on it. It was ok, but I'm guessing its loud during the week

At the night we checked in, we found some of unexpected issues for the room facilities, the toilet didn't has the water come out, we could not use it and also there was no water for the shower, we tried to contact the front desk, but the guy who worked there told us they were not able to fix that, so he gave us another room key to walk in there taking the shower ects, but it cause a lot of inconvenience to us, we checked in at the midnight, we’re tired and we need to spend more time for the issue. We are Not satisfied with the place where we stayed, the hotel is supposed to check their facilities and make sure they are all in good condition.

The hotel was clean with a friendly staff. The location was close to the Bear Mountain Inn. The hotel has signs posted that they are planning a future renovation, which it can use. However it was a nice place to stay and would not hesitate to go back.

The lady at desk, was very kind and friendly. Even called our room, when we left our book at the pool. Also came up to our room to try and figure out whu heater was not working . Offered us another room also. We decided to stay i the room but appreciated her offer.

pool claimed to be heated and it was not as nobody swam because of it while we were there. Sauna also was out of order. Our bathroom tub did not want to drain....shower did not work and soap and shampoo dispensers also did not work

The adjacent room had very loud people in it all night It was terrible to be woken up so often

Staff was amazing. Location was great. Rooms were clean and comfortable and breakfast was a nice bonus. we will stay again.

Clean room, breakfast ample. Drain was clogged in tub shower. Did report to desk.