호텔 리오폴다

Aunque reservamos supuestamente un “Loft”, cuando llegamos allí nos dieron un ático sin apenas ventana que nada tenía que ver a las fotos de nuestra reserva. Lo comentamos en recepción y con gran soberbia y antipatía nos respondieron que eso era culpa de Trip.com por no subir fotos realistas de las habitaciones, sin aportar ninguna solución. Además, la limpieza deja mucho que desear ya que había PELOS EN LAS PAREDES del baño (adjunto foto). No lo recomendaría a nadie.

我訂咗三人房，房間可以，不過衝廁有問題！早餐簡直是惡夢，還收8歐！給你吃預先包裝餅乾，蛋糕之類的甜食！牛角包都沒有，離譜！最差的是要你10：00前退房！我們退房後，寄存一下行李，出去走一圈，大概12：00左右回來取時，想用一下廁所，竟然說所有房間正在打掃，拒絕使用！非常離譜！不推介😡😡😡

La proprietaire n'est vraiment pas accueillante. Elle est bête et donne les règles immédiantement en antrant dans l'hotel nous disant que si nous sortons après 21h nous ne pourrons pas rentré dans l'hotel.... hello, nous sommes en vacances à Florence!! Il y a AUCUN déjeuner, ils servent des trucs sucré comme dans des sac de papier JoLouis. Les serviettes de salle de bain, c'est comme des rideaux. C'est notre compagnie de voyage qui a booké avec le Leopolda, autrement, je ne serais jamais allé là. Bien situé à 18 minutes à pied du train. Ils refusent aussi de nous accommoder pour appeler un taxi. Il prennent cash seulement. Ne veulent rien savoir des cartes de crédits.

Rude host, 1 coffee in the morning, no change of towels and now in response to my friends review they are also liars. We are not party going kids, we did not leave food all over the floor or poop in the toilet, this place is a joke. Stay elsewhere, Florence is beautiful, don't let a rotten hotel ruin it

Siamo stati nel periodo di febbraio . Pessimo alloggio … lavorano solo moglie e marito con un cane dove oltretutto abbiamo trovato le sue feci davanti alla nostra porta . Colazione scarsa senza nemmeno le brioches, cappuccino bruciato poiché usavano le stesse cialde per 10 cappuccini , senza nemmeno varietà di scelta . Camere mediocri . Personale scortese !

DO NOT STAY HERE! We went July 2023 only to discover this hotel is not only in very scary part of town (do not venture out after dark, women) but also a long way to the city center. -Rooms are hot and my room was like a dungeon with a sloping roof so you can’t stand up in most of it. Also a tiny slit of a window right near the ceiling (does not open) Also, blow dryer does not work. I took a video that I’m happy to share. -The make manager was incredibly rude and immediately called our teens “dumb Americans” (we are Canadians) as we walked in because they asked for the wifi password. -He turned off the wifi while we were there and only after asking repeatedly, did he walk away and put it back on - The “breakfast” is not breakfast…it is several items of commercially packaged mini cakes.They could not find me a black tea bag. - You HAVE a curfew of 10pm…because at 10pm or he goes to bed and turns off the key activated door to get into the hotel. -He refused to take credit card for the city tax. He yelled at us “I told you this when you arrived!” although he did not. We ended up having to traipse around trying to find an ATM so we could leave. -Alrhough we had paid for 3 nights, WE LEFT after the first night…we were so unhappy with the location, the incredibly rude manager and the 1 star rooms. RUN AWAY, DO NOT STAY HERE