Damaged furniture, STRONG smoke smell, cigarette and other. So strong our clothes stank and when we returned home our luggage was rank. The breakfast our first morning (Saturday) was good- eggs, biscuits and gravy and then the standard cereal and waffle options. However the other mornings breakfast was horrible. They didn’t offer any eggs or hot items, only cereal as waffle mix. By the third day our key stopped working and we waited at the front desk for 15min before someone came to assist. They had no luggage carriers when we were leaving and no housekeeping. We stated we had 3 guests but were given two towels and they never would give us new or clean towels our whole stay.
The positive was their tv was a Samsung smart tv which a lot of hotels don’t have. The room was pretty overall other than the damaged furniture. We travel often and won’t return to this hotel though we’ll give the chain another chance.
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