릴리움 호텔 플로렌스

제공되는 서비스에 대한 사기. 전용 욕실이 딸린 트리플룸 예약 시 예약하세요. 도착 시 복도 끝에 욕실을 갖춘 트리플룸이 있습니다. 호텔은 이러한 불편함을 전혀 명시하지 않았으며 우리 예약에 맞는 숙박 시설을 제공하여 이 문제를 해결하고 싶지 않았습니다. 호텔이나 예약으로부터 보상을 받지 않습니다(45분의 전화 통화에도 불구하고). 이 의견은 우리의 유일한 논쟁 수단입니다. 목공을 통해 들어오고 벽을 타고 흐르는 비는 말할 것도 없습니다. 부정직함과 악의로 인해 절대 피해야 할 호텔입니다.

In my last 2 decades of traveling, this is probably the worst hotel I have visited. I got there at 7pm on a Thursday, no one was at the desk, and the gate was lock. No lobby. No place to leave your luggage. You are basically on the sidewalk. Apparently, I missed the email where they notified me that I needed to walk a block away to check in in a different hotel. After many flights of stairs in a different hotel and knocking in any doors I could find, I finally found someone who called a hotel staff to the location (took 2 hours). He came over and led me to a room with a row of beds that smelled terrible and was 90o degrees. We attempted to plug something in a wall and got buzzed. Lights went out. Candidly, it didn't feel safe. We lasted about 10 minutes in the room and decided to leave for another hotel.

9 friends travelled and stayed for 2 nights. Room 1 was for 5 adults. We were given bunk beds and 3 singles. Was the size of a triple room. We had a bathroom. Couldn’t wait to get out the room. Very dated. We had 3 sockets for phone charging etc. One in the wall was obsolete and loose. Had to use the one in the bathroom. Room 2 was for 3 adults. Was the size of a small twin room. No toilet. Had to use a bathroom along the corridor which a key was issued for. Room 3 was for 1 and can only be described as a cupboard. No toilet. Had to use a bathroom along the corridor which a key was issued for. Balcony was bigger than the room. This is not a hotel in any shape of form. Very old fashioned lift - like one out of ‘are you being served’. Price was reasonable but don’t be fooled. It’s an awful place. Breakfast was very average. Location is good if that’s all you are bothered about.