익스텐디드 스테이 아메리카 셀렉트 스위트 - 신시내티 - 플로렌스 - 에어포트(Extended Stay America Select Suites - Cincinnati - Florence - Airport)

My room was dirty! It was in the shower that was nasty. I took pics even and I made the mistake of walking around with no shoes on and my gf wet were black the floor was so dirty!

You should be ashamed of yourself for up charging by 3x the regular price for a of a popular artist being in tow. This room wouldn’t have been worth the $85 they usually charge. Shame on you’ll, very disgraceful. And you’d think $260 you’d have a tv that works. You all should refund some money!

The staff was rude and unreliable. Customer service is not in America. The smell was so awful and the other guest were very sketchy. The beds were just metal frames and they only offered one tiny bar of body soap. Avoid at all costs, unless you are down and out and need a place to crash.

The cleanliness of the room was EXCELLENT!!!! Very very clean, the room however, was very stark. No pictures on the wall no curtains on the window no cups, only 1 bar of soap. There were only hard plastic chairs to sit in and they were very uncomfortable. At check out the desk was closed and it was 9:00 am.

The staff was the nicest most knowledgeable people I have come across since I have been staying in hotels I would stay there over and over and over again if I had to go back for business

Check in people were very friendly. However there were a few issues. First of all the room had a musty smell, the small kitchen counter had dried juice on it. Bathroom floor was also sticky. There housekeeping is something to be desired. Pictures online didn’t come close to the room. Bed skirts were missing. Tv didn’t work. Wouldn’t recommend this hotel. Won’t be stopping there again. ☹️

Receptionist was very nice, professional and helpful. The main entrance, elevator and hallways had strong cigarette smell that was choking us. Someone had their door cracked opened and was playing very loud music and very loud on the phone. The keys to the door was not working. Receptionist had to come and try it severaly before it opened the door. The bed in the room was a small metal bed, smaller than a regular queen size bed with wrinkled sheets. Infact, we couldn't stay there so we asked for a reund and the receptionist was very understanding to do a refund. This is my first time with Extended stay and i will not patronize them ever again. I will stick with my choice membership hotels.

Bed is questionable, haven’t been in it yet, but almost a cot

I would like to say this woodspring suites in Florence has the best employees. Christina, Samantha and Jane are the best. Short staffed like everywhere these days but you couldn’t find a better team. They all worn very hard to get everything done for their guests! Love them!