핑걸 베이 홀리데이 파크

I stayed in a cabin. It was fantastic! Air con, verandah with chairs and table, great shower, comfy bed. Very comfortable and spotlessly clean. Also nice and quiet. The pool is fabulous and so warm and big enough for a proper swim. I'll be back for sure.

Originally we were going to stay at Ingenia soldiers point during September. We had to cancel due to family reasons. I gave a months notice but they wouldn’t fully refund so I took credit. When I went to rebook, because it was the long weekend, the price went from $317 to nearly $800! (For a slab of concrete and a PowerPoint…) Suffice to say, we canceled and they took $50 for our troubles. I am so glad we wasted $50 on that failed booking now. I’ve been to that Ingenia, but I’d never camped at Fingal bay. Fingal met and exceeded my expectations! Excellent facilities, large park, friendly staff and beautiful pool with a great location next to the beach. AND all at a fraction of the price of the Ingenias in the area. You should be proud of your beautiful park, but you should also pride yourself on the fact that whilst all the parks around you are more than DOUBLING their prices, you simply add a fair surcharge onto the price to cover public holiday wages, and leave it at that. You should also be proud that whilst those same parks are imposing a 4 night minimum, forcing their patrons to extend their holiday and take a day of annual leave therefore defeating the purpose of the free day off a long weekend offers, you allow people to simply stay for the time we have been given. So thank you for being a great park and thank you for not bowing to the greedy tactics of your competitors. Well done!

We paid premium prices to camp next to a bin and the kept awake all night by partygoers the music went well after 3 and gatherings outside our campsite of adult men on a skate board roaring up and down the road. The camp kitchen was filthy. I would not recommend it. Terrible when we had experienced so much beauty on the Tomaree Coastal walk. I wouldn’t rate the customer service either. Our group of 4 will not be back.

We stayed in a standard cabin. It was spacious and comfortable and very clean. It was located among trees & not up against other cabins as is so often the case with other caravan parks. The queen size bed was the most comfortable and supportive not like many caravan park cabins that we have stayed in where the mattress was very hard. It is a short walk across to the beachfront that is patrolled by surf life savers. There is a walking / bike riding track across the road.

Originally booked 2 nights. Only to then be told that we we’re not entitled to a refund or credit by the very blasé office staff, citing this was standard practice as they’d been holding our site for us, so a refund or credit was not an option apparently. I called Port Stephen’s City Council after both myself and my husband had attempted to reasonably request at least one nights refund. I explained to Taryn ( who I was directed to) our situation, she attempted to assist us by either offering another site, otherwise she said she’d see what he could do to assist. She called back soon after and offered a one night refund, which was very helpful. We no sooner arrived and realised the boom gates were right next to the site ( which we were told was opposite the office) but, not right next to digital boom gates. There was a constant stream of traffic, people coming in and out, a bank up of harassed people cued up at the boom gates as people we’re having difficulty getting in due to their code not working. Phone calls being made, loud conversations trying to get the code. This continued throughout the night. It wasn’t feeling peaceful, so we thought we’d take a stroll after dinner, this wasn’t pleasant. In the tent site area there were multiple gazebos set up, with large groups of young adults. They had loud music, drinking games set up and were using really foul language. We felt for the families with young children nearby. There didn’t appear to be anyone responsible for policing this inappropriate behaviour. Overall a really unpleasant stay, which was very disappointing. Won’t be back.

A lovely neat park across the road from the beach. Beautiful new toilet block amenities and laundry. Helpful staff in the office. Close to lots of activities including sand surfing and dolphin watches. Not much in the way of shops but not too far from Soal Bay for supplies. Sites are roomy but power boxes are along way from some sites so we had to borrow one. A cute market was on Sat night when we were there.