그랜드 호텔 살소마지오레(Grand Hotel Salsomaggiore)

훌륭한 구조와 편안한 객실. 방 3개를 예약했는데 한 개를 취소해야 했는데 취소가 안 되어서 어찌됐든 돈을 내야 해서 매우 실망했습니다.… 너무 많은 청소와 수건 교체, 지속 가능성에 대한 관심 없음! 스파는 훌륭하지만 근무시간에만 오픈해서 이용은 못했어요... 취소를 무료로 하고, 환경에 더 많은 관심을 기울이고, 스파를 훨씬 일찍 열고 훨씬 늦게 열어야 합니다!

침대 밑의 먼지와 욕실의 머리카락은 방문할 때마다 오존으로 청소하고 처리한다고 주장하지만 자주 청소되지 않는 것이 분명합니다. 샤워실에 검은 곰팡이가 생기고 곳곳에서 물이 새고, 수도꼭지가 깨졌고, 목욕가운이 더러워졌습니다. 우리는 새 방을 얻기 위해 불평하고 논쟁(!)을 해야 했지만 새 방에서도 같은 문제에 직면했습니다. 우리는 플라스틱 테이크아웃 뚜껑에 감자칩을, 플라스틱 잔에 맥주를 담았습니다. 그들은 또한 거품이 75%인 맥주를 제공하려고 했습니다... 게다가 우리는 오아유에서 곰팡이가 핀 덩어리를 발견했습니다. 아침 식사는 전반적으로 3성급 호텔 수준이었습니다. 스파는 괜찮습니다. 비록 일부 시설에는 확실히 손질과 수리가 필요했지만요. 바닥이 매우 미끄럽고 슬리퍼가 너무 작고 품질이 좋지 않았습니다. 우리는 방을 바꾸고 성공하지 못했다고 불평했기 때문에 여기와 Google의 별 1개 리뷰가 사실인 것 같습니다. 왜 그렇게 높은 평가를 받는지는 미스테리.. 리뷰에 대한 호텔의 답변도 매우 공격적인 것으로 보이며 고객의 의견을 경청하지 않는 것 같습니다. 예약하기 전에 더 많은 리뷰와 소유자의 답변을 더 자세히 읽어보시기 바랍니다. 우리는 다시는 돌아오지 않을 거예요.

Super excellent property Grand Hotel Salsomaggiore We enjoyed our stay over there for three night Breakfast was very good. One serious issue is no taxi is avaialble in this small vilage of Salsomaggiore be veary careful and plan your return keeping this in mind. No nearby grocery store is avaialbe in this area. Super excellent amibiance outside having a nearby park, lot of birds singing one can hear, cool down and come back. We enjoyed our stay here...............

This hotel was a hiden gem. Beautiful small town, seems to have lots of history. In addition our stay had excellent breakfast and access to a wonderful spa. We found a great restaurant near by with an amazing dinner menu. Our room was great.

Excellent hotel! Salsomaggiore Terme is a quite town near Parma. The 5 star hotel is really excellent in all aspects - large rooms, high-class accessories, excellent breakfast - and an excellent restaurant!

The property has been expertly upgraded, modernised but have managed to keep the traditional elements in place. Parking was readily available, free, in the grounds with the addition of an underground car park, chargeable.Room was very good size, comfortable, quiet with good comfortable beds. Although the pool was small, not for swimming in, it was agreat place to cool off in the heat. It was well kept, cleaned and being beside the pool bar, open all da, was a bonus. Ample sun loungers . Be aware that the main restaurant is not inside , it has been set outside on the terrace with ample umbrella coverings. Food was excellent but in my opinion a little expensive. Breakfast was also plentiful and served indoors with a good choice, all be it too many sweet items for me. Must compliment their ability to keep the hot food hot was excellent. Most unusual in other hotels. Only disappoin**ent was the fact that the town's Therme next door was closed for a 2 year renovation project. Would go again.

The Grand hotel is Grand indeed. Very high level of quality and comfort. I have booked again already!

Hotel was very nice and comfortable. While this was a business meeting, i did have my wife and we both took advantage of the Spa facilities which were also very nice. Not sure this is a destination town, but if you are travelling through, you can't go wrong with this hotel!

Stayed here on our way to Milan. Off the beaten path for sure, but what a lovely town and hotel.