페스 5성급 호텔

My husband and I decided to stay at a hotel outside the Fes medina, because we had already stayed at a riad in the Marrakesh medina earlier in our trip, and also our guide warned us that it wasn't safe to wander around the medina in Fes after sundown (he also warned us about walking anywhere by ourselves at night). After looking at the various hotel options, we decided to book our last two nights in Morocco at Palais Medina & Spa. It turned out to be the perfect place to wind down at the end of our trip. We booked directly with the hotel, and requested a room overlooking the pool. They gave us a wonderful room (Room 240), which had a king-size bed, sofa and desk area, and balcony with chairs and table overlooking the pool area. Our rate included breakfast, and it was a huge buffet, with lots of different options like scrambled eggs, potatoes, as well as pastries, cereal, yogurt, etc. Although we had a driver and didn't need parking, there appeared to be plenty of secure parking at the hotel (you have to pass a security guard to enter the hotel grounds). We also loved the fact that the hotel is located next to the ”Borj Fez Centro,” a modern shopping mall with a food court, including U.S. restaurants like Pizza Hut, Burger King, etc. (McDonald's is also just outside the mall). We ended up bringing back takeout meals from the food court to enjoy on our balcony. There is also huge Carrefour supermarket on the ground floor of the shopping mall, and a liquor store next to it.

호텔은 매우 문화적이고 맛있습니다. 디럭스 스위트를 예약하고 호텔 1 층 구석에있는 스위트 룸을 제공했는데 커튼을 열 수 없었고 외부는 수영장에 가까웠으며 사람들이 걸어 다녔습니다. 호텔 전체에서 최악의 럭셔리 스위트로 추정되며 돈 가치가 없습니다.

Have a great experience. The rooms are big and well appointed. The staff are friendly and helpful as well. The property is a bit on the older side but they maintained it pretty well. Only area that needs more attention is the pool. There are some areas at the bottom of the pool that are missing some tiles. Nonetheless, I will definitely stay again here.

환경도 좋고 디자인도 좋은데 문을 두드리지 않고 직접 문을 열어주는 웨이터를 본 적이 없습니다. 목욕을 할 준비가 된 것입니다. 그것도 세탁비였다. 그러나 옷은 세탁하지 않았고 체크아웃할 때까지 다리미를 보냈습니다. 보내지 않았다...

나쁜 체크인 경험; 호텔 환경과 방 자체의 위치는 매우 좋은데 체크인 했을때 호텔 프론트에서 숙박비를 내지 않으면 체크인이 안된다고 하더군요. 그런 다음 고객 서비스에 연락하여 먼저 객실 요금을 지불하라고 요청하여 객실 요금을 미리 지불하고 다음 날 체크 아웃 할 때 돌아 오기 위해 Good이라고 말했습니다. 그 결과 아침 일찍 외출을 해도 여전히 방값을 내지 않았다. 및 Cui 고객 서비스; 마침내 우리는 정오 12시에 Fez를 떠났고 우리가 미리 지불한 방 요금을 받았습니다.

아트리움이 너무 아름답습니다. 동생이 참 귀엽고 착합니다. 우리 스위트에는 더블 침대와 싱글 침대가 있으며 3 명이 적절하게 여행합니다. Riad는 구시가지에 있습니다. 처음으로 30dhs로 이동하여 3개의 큰 상자를 운송할 트레일러를 찾으십시오. 길을 인식하고 표지판이 있으면 길을 쉽게 찾을 수 있습니다. 나가면 과일과 채소를 팔 것입니다. Blue Door 20dhs까지 택시를 타십시오. 아침 식사는 매우 좋았습니다. 이것은 여전히 올빼미의 아홉 번째 레스토랑입니다. 최상층은 페스 구시가지의 탁 트인 전망을 제공합니다.

Not what I had anticipated, hotel failed to pick me up at airport. Tried calling hotel 5 times and no one picked up the phone. Rather than owning their shortcoming, staff was not apologetic but rather rebuttalled and no service recovery was offered. Rooms needs good bit of preventive maintenance along with deep cleaning of bathroom as it was mold and mildew around the shower surround. Vanity Sink and shower were clogged up. Property has no ritual or tradition to welcome guest to their place or town. Very much transactional. During breakfast and dinner many other patron had service issues and kept calling managers so I am not the only person that experienced short coming from hotel on many occasions. Certainly the managers are not to been seen interacting with guest or team member at all but time they were out and about it seem like they were talking to team members in condescending manner. Team member in F&B and SPA were great and only reason we did not move to another hotels. We were approached by very senior above property executives of the company walking with manager who asked how was my stay, I informed him that hotel failed to pick me up at airport and his offer was simply sorry and I would look into this. There is nothing special about this place as it’s lacks empowered and properly coached team members. I paid $325 per night, would be willing to pay $725 but it only worth $150 at the best.

Me and my husband were there on the Ramadhan 3 days before Eid Fitr! It was our first time doing Ramadhan and celebrating Eid Fitr in Morocco. we were arrived to the hotel right on the Iftar time, knowing that we were fasting, the Front office Mr.Muhammad with no westing time prepared a simple yet delicious Iftar for us and he continue inviting us to the next day Iftar til the Ramadan came to an end, that's the sincere gesture that we will never forget. The room was enormous, beautiful and clean. 14 minutes walking distance from the historical landmark Blue Gate. We would like to thank you to Mr.Muhammad, Mr.Youssef, Mr.Abdullah (night) Mr.Abdullah (Morning), the Hammam lady, the house keeping lady, thank you for all of your kindness and help, and for making our stay unforgettable.

아침 식사는 일반적으로 좋습니다

이것은 fez에 머물기에 가장 좋은 곳입니다. 장식은 어떤 사진보다 낫습니다. 음식은 훌륭하고 우리는 최고의 서버인 Mohammed를 가지고 있었습니다. 우리는 일반적으로 모로코를 여행할 때 칵테일과 함께 단순하게 머무르는 동안 여기에서 모히또를 먹었고 환상적이었습니다. 확실히 cous cous와 치킨 파스티를 시도하십시오. 얌얌