Chengyun Yuexi Resort

來了湖南九天，住了長沙張家界和鳳凰古城一共五家酒店。只能說這家酒店是我住過最滿意的。位置很好，就在景區外，景區內外各種外賣也能到。 - 房間很大很乾淨，裝修得也很有品位。各種配套也很好，就連牙刷也是那種軟毛的，不是那種幾毛白色便宜塑料貨，細節滿分。 - 水熱的快，還有不會冷屁股的智能馬桶，在這冷冷的天，有足夠的暖氣太重要了！ 服務人員很熱情，走的時候給了我們兩包姜糖。 - 唯一要注意的是，外賣是由外賣員直接送上門的，沒有機器人，電梯也不用掃卡，有些童鞋可能會介意。

Good locality, right beside the high speed railway station shuttle bus terminal.The front desk lady is very helpful. The buffet breakfast is good.

酒店位置可以，步行到紅橋也就7.8分鐘，但是三樓走廊有小傑瑞，很活潑的，路過10次8次能見到，順着牆邊來回散步，每次開房門都害怕它也跟着進去。反應給前台了，也沒見到效果。酒店隨便能見到小傑瑞，我也是第一次見到，真醉了！

這個酒店我必須説一般般，首先電梯裏過道上的地毯很臟，房間隔音巨差，門關上門縫很大走道上的燈光直透，晚上水流聲響了很長一段時間，失眠患者不要選擇！ 配置上沒有小冰箱體驗感很差。

叫個車竟然比外面貴那麼多這是坑自己的顧客嗎？九點吃早餐基本上沒東西了

房間連吊衣服的架子都沒有，簡陋的無語，這麼貴四百多一晚，一點不值得。大家別上當。

早餐極差，員工服務態度不是很禮貌

The hotel is very clean and the location is very good. It is about 5 min - 10 mins walk to the tourist spot. It is also very close to the bus station and the bus brings you directly to the railway station.

Good location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out. A few improvements needed: 1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower. 2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive. 3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel. 4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this. 5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor. 6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors. All in all a good stay but some improvements needed.