블랙 스완 레이크사이드 부티크 호텔(Black Swan Lakeside Boutique Hotel)

也是很美的酒店，服務很好，湖邊黑天鵝優雅又美麗。酒店的餐廳可以去吃吃看，燒的不錯的。早飯也很棒。

這個酒店環境好，衞生不錯。老闆是華人，所以細節考慮周到。早上的班尼克三文魚好吃。離鎮中心，5分鐘車程，可以代叫的士，20新幣車費。唯一的問題是，房價很高，相對鎮上的其他酒店來説。不差錢可以考慮，體驗感好。

Great location and lake views. Excellent service.

Had a wonderful stay at the hotel and the staff were nice and accommodating

環境優美，裝潢設計風格頗有格調。早餐很好吃。值得信賴。

衞生：乾淨 服務：很友好，考慮周到 環境：就在湖邊，很安靜

很不錯👍

We did not get to stay, but I wanted to compliment the staff, and particularly Rowena for doing everything possible to remedy the situation. The room we had booked became suddenly unavailable due to some type of leak. Rowena immediately called me to say that they had arranged rooms at a sister hotel and that they would provide us a dinner at the Black Swan if we wanted. We accepted the dinner invitation and enjoyed a top notch meal in the Black Swan’s beautiful lakeside setting at sunset. Rowena was even more hospitable and kind in person! I am sorry that we did not get to experience the rooms, but grateful we enjoyed a wonderful gourmet dinner. As a commercial real estate owner/operator, I know only too well how quickly and unexpectedly these types of issues can arise. Kudos to Rowena and the Black Swan for doing everything they could to make it up to us. We will definitely book the Black Swan if we are in the Rotorua area in the future.

Accommodations are a five, but they do not have sufficient parking for all guests, which could become a huge problem and was quite a hassle for us. So, overall, a three. Also, be aware that there is a huge fly problem (not biting, but annoying swarms), especially at night.