베스트 웨스턴 페어몬트(Holiday Inn Fairmont)

很不好的體驗，通過攜程預付預訂，2天2300多元，還不含早餐，入住時前台照樣給了賬單，而且還詢問是否用我的信用卡劃賬，經過溝通後不用收費。入住才知道房間衹有一扇對着健身房不能開的窗。 退房前，服務再次把打印好的賬單從門縫塞進來，結果我又到前台説明才避免了重複付款。 更氣的是賬單的價格衹有1700多元，與我攜程預付訂的少了600元，攜程是不是太不厚道了。 旁邊的速8含早餐才500多元一晚，差異太大了。 這種價格，這種服務，攜程是不是該退我錢呀。

This hotel was great! Front desk staff was amazing. Very friendly and willing to help with anything I needed. If we are in Fairmont again, this is the hotel I would choose. Awesome to have the Green Mill attached and McDonalds and Taco Bell very close.

Common areas were nice and room seemed nice until I saw the trash in the corner and pile of trash against wall by night stand. Makes you wonder if the room was cleaned at all. Also the toilet doesn't flush properly.

The staff was lovely and very helpful. Our room location was perfect and close enough to the door to the parking lot that wrangling two littles was not a problem. The pull out couch for the littles was very easy to set up and the bedding was readily available. My only complaint would be that I wish the lighting in the entry to the room or in the bathroom was a bit brighter so getting makeup on for holiday dinner was a bit easier.

I stay here every other month for work. This time, the cleaning crew left the used soap in the shower and the previous persons shampoo and conditioner

Very good location and the stay was uneventful which is always good when traveling. Stayed here before when it was a Holiday Inn, it has definitely improved over time. Room was clean and comfortable. Highly recommend if passing through Fairmont, MN

2nd stay in last 6 mo. The 1st the ac didn’t work. This time there was many black bugs in the room & a half eaten dog treat under the bed. No maid service during our stay. No problem with that on a holiday but we stayed 3 nights. 3rd stay in 2 years and this hotel seems to be going downhill more every time. Best Western used to be one of my favorites but I am super disappointed in this hotel now & not sure that I will stay again.

sliding door would not open much, bathroom door was jammed and seemed runned down

We stayed at the Fairmont Best Western despite living in this same town! We booked 2 adjoining rooms to accommodate a fun swimming overnight party for 7 kids. The restaurant service was excellent and the pool and game room activities were great! The rooms were very clean and a perfect place alongside the pool for 7 energetic 12 yo boys!