컴포트 스위트 에스카나바 웨스트

I booked this hotel solely on the fact that the pool had a slide that my two kids would enjoy and a hot tub that us parents could relax in. I was disappointed that the water level in both amenities was very low and the pool water was extremely cold. Like uncomfortable cold and too cold to actually enjoy swimming in. The hot tub jets also did not work and never did turn on while we were there it was definitely not 104+ degrees as the sign claims. It was basically like warm bath water. The door to the women's restroom in the pool area is also rusted and falling apart in the corner so it rubs across the concrete when you open and close it and makes it hard to open and shut it. The rooms and breakfast were both average. I'd check out another hotel in the area knowing what I know now about the pool area I wouldn't stay again in hopes that I'd find an actual hot tub that's actually hot with working jets and maybe a heated pool elsewhere. A fine place if you're not here to enjoy this things as it's a clean place to rest your head.

I was checking in late and needed help finding the property. Brian who was at the front desk the night I checked in was helpful in helping me find the property. When I arrived he was quick to check me in after my hours long car ride. He let me know what I needed to know and got me my room so I could go relax. In the morning, the breakfast was stocked and the seating was amble. The tables were clean. Checkout was a breeze. I will be up to the UP often and will be staying here again.

We've stayed here several times while visiting family in the area, and it's always a great experience. Friendly staff, clean and comfortable room, and a breakfast that starts early in the morning (hard to come by :)).

The staff made our whole stay! Fantastic front desk staff that really made sure our children and us had a great stay even if we arrived late in the evening. The room was clean and breakfast was as expected at this kind of hotel. We would definitely stay here again. Nice pool area with a little extra!

The airport shuttle does not operate any more. It was a scramble to get to the airport in the early morning

The pool and hot tube were nice. Rooms were clean and comfortable. We had a nice stay!

Everything was very nice, clean, arranged well, and the staff was very helpful in getting my faulty door lock to work properly. A consideration on the hotel’s part would be to add smart tvs so guests can stream their own apps.

The hotel stay and amenities were as expected for a two-star property. The pool, room, and breakfast area were clean, and the staff was friendly and welcoming. While there were a few dingy areas that could use repair, the staff was kind and did a nice job overall. The food was edible, and the dining areas were clean and met expectations for this type of hotel.

Room was clean. All interactions with staff was great!! Definitely stay again when passing through.