윈게이트 바이 윈덤 얼랜저/피렌체/신시내티 사우스(Wingate by Wyndham Erlanger / Florence / Cincinnati South)

Property is clean & staff are ensuring with the ongoing renovations the Property is as clrsn ss possible

Our stay was very nice. The hotel is under renovation. But we were not disturbed or inconvenienced by it. Our room and the rest of the hotel was very clean and the staff was very friendly. We would stay there again!

Beds were hard . He switched rooms because the heat didn't work in our first room . Breakfast was ok .

The staff was great!! I only had one issue and it was fixed!! I really appreciate good customer service!! Also i had a new renovated room.. It was really nice!! Clean and roomy! Really great hotel! I have always loved Wyndham hotels.

Property need lots of upgrades. Carpet was in really bad shape. Staff were nice. Looked to be getting ready to do some work on it, but when you first walk in the carpet was terrible. Was disappointed as it has the Wyndham name attached to it to be so run down. Breakfast was lacking.

Everything was updated and nice, but the bed was overly firm. It was so uncomfortable for me and my boyfriend that it was an issue getting to sleep. Woke up completely stiff and aching. They should invest in better quality mattresses and charge more for the stay.

This hotel looks okay outside but as soon as you walk in, the ceiling in the lobby area looks like it’s falling down. There are holes in it. The people at the front desk has no interest whatsoever on assisting. AirPods in the ears and always on the phone and when approached, it felt like I was inconveniencing them. The room's condition looks like a motel room in the most horrible place in America. I had roaches in the bathroom. The carpet looks and smells like it’s been there for over 10 years. The hinges all have corrosion. The doors and drawers are pealed off due to the humidity inside the room. Our stay was absolutely terrible. I could have spent the same amount of money for a way better place because the worst part is that this hotel it’s no cheap at all.

Pool was closed due to maintenance, which was a bummer but that’s really the only issue.

The breakfast was very poor. The first day the crock pots (to keep the food warm) we’re not turned on. The food was cold (biscuits and gravy) the second day it was a little better but still not good. We skipped the third day and ate cereal in our rooms. The pool was cold! The staff were there but never said anything to us coming or going.