We chose this Guest House as it was great to park and walk into town. BUT I should have believed the bad reviews! The reception area was scruffy and stank of old smoke (despite No Smoking signs) There were papers on the counter with very personal details on them, so no privacy (although no proper check-in, just a key- fob that said breakfast was NOT included -5 emails said it was). When we asked we got a very dismissive reply from the lady who turned her back on us, walked away very quickly and muttered something about sorting it out in the morning. She led us up 2 flights to a scruffy attic room, despite e mail saying 'ground floor' (a random child had also been included in the price.) When we got back from our meeting at 9.15 pm everywhere was locked up, including the bar and no lights on anywhere. We decided to leave, as it was so depressing and didn't feel safe. I wonder if a fire-officer has checked recently? A display said it had AA 5* ????? Our photos tell a different story....
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