호텔 헤리티지(Hotel Heritage El Monte Los Angeles)

Ok just hotel tonight

Horrible experience. This has been the worst experience I have ever experienced. Room was smelly, extremely dirty, beds where lumpy and front desk was extremely rude. Git switched to a different room and it was the same thing as the 1st. Too much dust all over the room. Dirt /dust on the headboard,the phone, night stand and just simply every piece of furniture inside the room was full of dirt, same thing with under the bed. My mother has an eye infection due to all the dust/dirt the fell on her. I couldn't breath and kept getting asthma attacks. Customer service reached out to the hotel but the hotel would never respond. The phone lines are off. As well as the pictures that are shown are nothing like the rooms. The receptionist told me if I wanted another room I was going to have to pay 60 $ more per night Was talking about more than 200 a night thay insane for a dirty room. Never coming back and will never refer anyone to this "hotel."

衞生差，設施也不好

The website pictures don’t tell you what he truth. The front desk have many excuses for the lack of cleanliness and property maintenance.

Great for the price, area is amazing. Property needs improvement. Overall would stay again just for the place to sleep.

Good location was a plus. Management was unavailable during check-in, had to wait and wait and wait to check in. T.V. was inoperative and Management was not available. Had to change rooms to get a working T.V.

Second time I stay here because of the club across the street and the TV didn’t work first time and second time, the bed had a big hump in the middle

The lady at check in was super helpful and nice!

The overall stay was pleasant, however there was no breakfast provided, you needed management to gain entry to the pool, and a hidden deposit was asked upon arrival which said information was included in a confirmation Email so please read all information closely. On the plus side the location was amidst shopping centers, a bank, fast food and casual dining with freeway access minutes away.