Esplendor by Wyndham El Calafate

Perfect hotel close to town center. Very clean room, nice pool.

酒店位於卡拉法特小山上，俯視整個小鎮，房間乾淨舒適，離主街步行衹要不到十分鐘

I recently stayed at this property, and while the overall experience was ok regarding the cleanliness and location, a specific incident has led me to provide this feedback. Upon check-in, I inquired about local tour companies, and the staff was helpful, helping me to book one excursion for that day. However, my satisfaction waned that evening with an unexpected room service follow-up around 11:30 pm. A staff member arrived with a tray containing a cheesecake, two spoons, two glasses and mini champagne bottle, stating it was a courtesy from the property manager to which I asked if all guest were receiving that and she answered no. This gesture left me uneasy, especially since my reservation was for one, and such gestures were not extended to all guests. At that point I had already a pretty tight schedule with the excursions I had reserved for the next couple of days, reason why I couldn’t change hotels, but made me feel unsafe so every night I was making to use something to block the door just in case. I value privacy and respect during any of my stay, at any hotel, and this unsolicited intrusion felt uncomfortable. I hope this feedback helps in refining the guest experience. I tried to contact ******* to report the incident but couldn’t find a way to do so, but would appreciate if an option to report this was built in the app.

Comfortable hotel, within walking distance of the main street/city center (although a bit uphill); room with views of the mountains; (really) hot swimming pool, very relaxing after a trekking day; good breakfast; perfectly clean; friendly staff. Would certainly stay there again.

Cleanliness was ok and staff was good but my concept room was hot. Hard to believe I am complaining about excessive heat in the room Patagonia even without heat on but true. I had to go down to front desk to talk about switching in the middle of night. It took awhile but staff was kind enough to switch my room which is mountain facing but more importantly it was comfortable to sleep for four nights.

Beautiful hotel and wonderful staff. We spent some time in the bar area for food and drinks and the view is great. A few blocks from the main street (and up a hill) but easily walkable.

Decor was unique appropriate to El Calafate. The hotel was a few blocks from the main street where most restaurants and shops were located. Generally speaking, a very nice property and well maintained.

The service was unique! The staff at the front desk are super helpful and friendly. The hotel is in downtown and is located at a safe corner, walking distance from the mall. Also there’s a restaurant right in front that closes at 1 am so it’s a perfect option to dine after a late night flight!

I was a little hesitant to book this hotel due past reviews and honestly I was greatly surprised by the staff front desk team went extra mile to give proper recommendations and they made everything for my group to feel ‘on vacation mood’. It’s true the location is up hill but the lake view is priceless. Breakfast was a 10 with many portions to choose what better fit your diet. Highly recommended!