호텔 페닉스(Hotel Fenix)

공항과 가깝고 마요르카(Majorca)의 첫 번째 정거장으로 완벽한 호텔입니다. 24시간 리셉션이 있어 늦은 저녁에도 도착 가능하며, 직원들은 매우 친절하고 협조적입니다. 더운 기간을 대비한 편안한 객실, 방음 시설 및 에어컨을 갖추고 있습니다. 요컨대 이 시설을 추천합니다

끔찍한 호텔. 더러워진 시트는 갈아주지 않고 깨끗하지도 않고, 얼룩진 이불, 앉을 때마다 벽에서 떨어지지 않기를 기도해야 했던 화장실. 객실에는 냉장고, 쓰레기통, 전화기가 없습니다. 매우 늦은 아침 식사와 시트에 말로는 아침 식사가 시작되기 전에 떠나면 가져갈 수 있다고 말하지만 실제로는 그런 일이 일어나지 않으며 아무것도 주지 않습니다. 그들은 우리에게 관광세를 2번 지불하게 하려고 직원들 사이에 의사소통이 없었습니다.

이 호텔은 가능하다면 당신을 찢어버릴 것입니다. 안드레아라는 매니저는 이 일이 꽤 재미있다고 생각합니다. 여기에 머물지 마십시오. 그는 하나의 예약을 받고, 시스템이 ***********을 통해 예약을 한 날짜에서 다른 날짜로 변경했기 때문에 예약할 수 없는 경우 다른 예약에서 두 배의 돈을 가져갈 것입니다. 공강. 나는 이전에 나쁜 온라인 리뷰를 남긴 적이 없지만 항상 처음이 있으며 Hotel Fenix가 바로 그것입니다.

This hotel was great value for my needs, equipped bike garage below the hotel but they charge for the hire of a lock 👎. Fairly typical 3* mallorcan hotel dated from the 80s I guess, room quite modern inside and certainly large enough, staff pleasant enough, Wi-Fi not the best and a bit of problem getting the passcode. Transport links from palma and the airport direct and right outside the hotel. Manager James is rather pleasant too 👍

Very good location - 5min walk to the beach (uphill on the way back), bus stops to Palma and the airport next to the hotel, few restaurants and shops close by Clean room, nice balcony. The only negative is that you could hear the sounds from the next room, doors shutting etc so if you are a light sleeper it might not be place for you. Breakfast - good variety of food. I was greeted with the smile by all breakfast team :) Overall I enjoyed my stay 😌 thank you!

Very pleasantly surprised at the quality of this hotel considering how reasonably priced our stay was (around £24 each per night) Friendly staff Everywhere very clean and modern. Lovely, bigger than usual room overlooking the pool with very comfortable bed and modern bathroom with large shower. Nice semicircular balcony with seating Optional breakfast at 9euro was very good too - everything you could want We would thoroughly recommend Hotel Fenix

Very Clean , staff very helpful, the owner speak more than 4 language , and not expensive. First we been greeted by the owner , speak very good English Italian and French . Quick check In in 10 mnt we been already in our Room . In the room, everything smelled fresh, and the room was with a balcony , TV , and air conditioning . We booked via B&B , nice location not expensive and very good breakfast with just 9€ Eat as you like . The beach was 5 mnt walking , and just in corner very good restaurants . I did get amazing time there and definitely I will be back .

I experienced some noises that interrupted my rest. We were not allowed to use the hotel towels in the swimming pool and never got any information regarding that, saying that I had to bring my own towels to use them. I was never replied to my enquiries. I had to pay extra for everything. Tried to buy a coffee for breakfast, but the coffee machine only accepted coins and was faulty. Receptionists were attentive. Location is not too far from the sea side. There are plenty of supermarkets and bars nearby. Although public transport is available, hiring a car is recommended.

The hotel looks quite outdated from the outside, however it is more modern and minimalistic on the inside. The room ( we had a double superior) was quite big and had enough storage for our stuff. When we first got there the room was quite clean (still found couple of hair in the bathroom and the previous guests’ towel in the balcony, but that’s kinda understandable) but that cannot be said for the rest of our stay. The cleaners just re arranged the room, which we always left tided up, and didn’t clean the bathroom, the most ‘critical’ area. When we pointed it out to the reception, we were told that we needed to hang a sign on the door knob (which we were never told before) if we wanted the room cleaned. So we did everyday for the following days, but they still didn’t manage to clean the bathroom more than rinsing the sink. The towels were supposed to be changed every two days, but the schedule was most definitely off, and on the last day they didn’t even leave us any. Something of mine, which was inside a small plastic bag on top of the table, was accidentally thrown away (in their defense I can say that it looked kinda empty), and even thought it was of small value they didn’t even apologize or offer to make up for it. The noise from the other rooms was unbearable almost every night, with music playing and kids screaming. The receptionists where kind and accommodating, especially the younger ones, however it was not always easy communicating with them. The hotel is in a nice part of El Arenal, full of other hotels and it is easy to reach almost everything from there (the beach, Palma de Mallorca, the airport etc.) both by bus or walking. The hotel in general was okay, especially if you are young and don’t care too much about cleanliness, but I honestly don’t think it is worth the price.