Parking was an issue. I called day prior and was told there was underground parking. Upon check in I was told it was full & to park in outdoor lot. I left my license plate with front desk as requested however someone didn’t do their job & they towed my vehicle. I spent an hour waiting to hear from the staff at the reception desk, not knowing if my vehicle had been stolen or towed. It was extremely stressful & plans for that day were ruined. They said they had made a mistake & the only compensation I was offered was $50 for the cab I had to take to go get my vehicle from the towing company. This was meant to be a fun weekend and was anything but fun! Would never stay at the Canterra Suites ever again!!!
번역