포 포인츠 바이 쉐라톤 에드먼턴 게이트웨이(Four Points by Sheraton Edmonton Gateway)

We are happy with our stay

Friendly and helpful stay. Clean. Parking easy. Convenient location.

房間衞生服務態度好

Great lobby and staff, and a fantastic restaurant. The food was incredible. Went to lay in bed to have a great nights sleep and encounter THE worst hotel bed I have ever experienced. In the most expensive suite available. A bed that should have been in a dumpster…The bed was only half usable. One side was a big divot, broken springs coils, as if someone had slept in the same place for 25 years. I was honestly impressed with this hotel up until that point. The one thing hotels should strive for is a comfortable sleep/bed. Everything else should be secondary. Not in this case. Far from it. We stay in Edmonton quite frequently and this will be the last time we stay at the Four Points (Which is unfortunate because the restaurant was truly incredible)

The property is very nice and clean but too much disturbance in the morning hours, there house keeping peoples start disturbing guest at 8:00am very noisy and unpleasant.

The person, who checked us in at 10:30pm was very pleasant. The room was clean, but I was disappointed to see that they do not use mattress protective bags, for allergens and bugs. The bathroom was spacious but needs attention to the grout, caulking etc. We didn't get to explore the rest of the property and thus can not review more than this.

No bedding or towels and when we called for some they left a cart bin with the bedding in jt

Shower head was all clogged up and washroom faucet broken

The facility is beginning to get run-down. Still nice, but a bit tired looking