Booked for a day at the races,tried to arrange an early check in online as advised,emailed 3 times and got no reply. Turned up early anyway only to be told absolutely no chance unless you want me to ask the people in your allocated room to leave now. Came back around 730 to have dinner in the attached Lady Nairns restaurant,now there was only another 3 people in the restaurant,I asked if the fish was fresh or frozen to be told of course it’s fresh,but you guessed it was frozen & greasy. My brother in law only wanted chicken goujons with a side of corn,the waitress didn’t even know they sold corn as a side. All in all very poor from start to finish.Has put me off the brand.
번역