I visited Mystic, Connecticut, from out of state, and decided to book this hotel (though a bit of a drive from Mystic) because it was significantly cheaper than the hotels in downtown Mystic and because this hotel had excellent ratings.
I guess I got what I paid for.. When I got to the hotel there was a foul odor in the lobby and it wasn’t much better when I walked around to my hotel room. Furthermore, when I got into my room, which was supposed to be a non-smoking room, the smell of cigarette smoke was strong when I entered the room.
My hotel room was also on the dirty side, as there were stains on the bedspread, walls, and bathroom towels.
The reason I’m giving this place more than two stars is because the hotel staff who checked me in and out were courteous and professional. But I guess I was expecting that this hotel would be much cleaner than it was based on the previous reviews.
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