뒤셀도르프 4성급 호텔

기억에 남는 것이었고 서비스에 만족했습니다. 나는 누군가에게 호텔을 추천 할 수 있습니다. 매우 작고 좁기 때문에 만족하지 않는 유일한 곳은 공원 장소였습니다. 아침 식사는 최고 수준이었습니다.

A very modern looking building in the middle of Düsseldorf Hafen district. I parked at the UCI cinema, as thought it would be easier, so cannot comment on hotel parking situation. Check-in was smooth and friendly. The room was very nice and clean, even with a small fridge (important feature for my liking). Cooling system in the room which is great and still not your usual thing in Europe so thumbs up for that!!! I was extremely lucky and had a room with a fabulous view of the harbor, just amazing! After check in i headed to the bar (first things first). Oh boy, totally and definitely recommend. Interesting not your every day typical cocktails, gorgeous views and knowledgeable and attentive staff. Loved it. All in all: definitely recommend, wasn’t last time for me. As a tiny minus i would mention that i would have appreciated some kind of slippers in the room, and room service was available only till 10 pm. Also when booking i was promised a ‘welcome drink’ which somehow never happened and was never mentioned and frankly i forgot to ask. But i do have that promise in the booking confirmation. If i might suggest anything it would have been great to be able to order some wine or alcohol to the room after 10 pm especially when the bar was opened till 1 am. But it’s just me. Oh and i couldn’t figure out how to pull up the blinds in the room, but again, it might be just me. Still most probably my choice the next time i’m in town and won’t hesitate to stay there again!

This was our 3rd stay while my husband was in Dusseldorf on business. We were so pleased to see some of the staff was back after Covid, as they always make our stay so pleasant. Zeinab is the hostess with the mostest, and Marcel and Tommy are excellent chefs, serving a delicious breakfast. Tommy even made me a special little cake for my birthday! Every evening Sabina, who has a winning personality, would serve us drinks at the bar and dinner a couple of evenings. Everyone goes out of their way to meet our needs and make us feel welcome. The hotel is very comfortable with every amenity needed. The location is close to several excellent restaurants, a little market, and a lovely walk to sit alongside the Rhine River. The Altstadt is a little bit of a trek but very doable. If you need an excellent taxi driver, have the desk staff call Mahmud.

우리는 긴 주말 동안 거기에 갔고 호텔에서 환상적인 시간을 보냈습니다. 직원들은 매우 친절하고 매우 효율적이었습니다. 의무 관리자 Mr. Mueller는 우리에게 환상적인 일을 했기 때문에 유아와 함께 여행하는 것이 쉬웠습니다. 아주 좋은 음식도 - 룸 서비스는 매우 빠르고 breaky는 맛있었습니다. 작은 Tokio를 방문하는 것을 잊지 마십시오. 그곳의 멋진 레스토랑입니다. 유명한 컨시어지에게 추천을 요청하십시오. 그는 어디로 가야할지 알고 있습니다. 우리는 멋진 시간을 보냈으므로 그것을 일으킨 모든 사람들 덕분에!!!

Amazing experience from A to Z Arrived at Hotel with fantastic parking spaces and ability to charge the car. Receptionist upon check-in have been super accommodating and professional, she was helpful, smiley and very complimenting thank you Pauline!!! Room was immaculate, contained very sustainable material with amazing and spacious layout and fantastic view. Huge thanks to all housekeeping staff without exception. They prepared baby cot to our daughter with bathrobe, slippers and shampoo, conditional and lotion with some wonderful toys as well!! During the stay, they did a wonderful job day in day out with refreshing and preparing a very welcome room. Huge thanks to the F&B team at both bar and room service. They placed amazing fruits basket upon arrived with a lovely letter. Bar staff, they were smiley, professional and very accommodating, playing with our daughter and asking always if we needed help etc and making the best food and drinks with special shout-out to Eike for being amazing dusting our visits! Breakfast staff were very nice despite how busy the area is during that weekend and they have ensured to seat it somewhere quiet and prepare baby seat for our daughter, they were attentive with coffee, eggs and everything else, thank you for your hard work! Lobby, wonderful and luxury layout with amazing atmosphere, concierge / bellman Bashir or Rachid ( please excuse my spelling) was a very wonderful guy, he was chatty and funny even our daughter was running toward him, you are so kind! Lastly, we had to checkout after amazing stay to be helped by one in a million receptionist her name is Paula if am not mistaken on 28th May around 13:00! Location is fantastic, hotel is wonderful and everything else is spot on. Suitable for families, corporates and leisure!! Thank you to all the staff!!!!

First impressions were reasonable, but during our first morning at the hotel, everything soon went downhill. From 8am till around 4pm there were two separate 'evacuations' into the hotel lobby with fire and police services being called both times. After the first evacuation, we went into town, came back 4 hours later, only for the whole hotel to be evacuated again!! Hotel staff were short tempered and nasty, bluntly barking at us to evacuate with hours going by until they finally told us there'd been a water leak. An emergency situation is understandable and I'm not bothered about that event, but the staff's handling of it was utterly poor. A question about needing to return to a hotel room, after several hours of waiting, to collect an inhaler for asthma, was met with grossly insensitive jokes about secretly taking ecstasy and then we were ignored. This whole ordeal largely amounted to the hot water being switched off, which then remained off for several days. One staff member teased we would get 'freebies' from the hotel as a gesture of goodwill for the inconvenience; this did not happen. The main hotel lifts became unusable and after being instructed to use the service lifts instead, a bartender charged towards us screaming and being unbelievably hostile, refusing to let us pass or listen to what other hotel staff had literally just informed us to do. His behaviour was diabolical, but he made no apologies for himself and excused himself from the conversation. It was outrageous seeing the entire hotel be displaced in such a clunky and slapdash way. Most of the hotel staf were rude, blunt and pompous. One single receptionist was polite and friendly, and that was the woman who checked us out. Every three or four hours someone was knocking at our door or entering our room for cleaning purposes; we could scarcely relax. We've never felt so harassed in a hotel. The hotel cups provided were barely fit for a gobful of drink and they even took away our only spoon to stir our drinks. The sanitisation standards of the hotel were inadequate, failing to provide basic antibacterial or hand soaps in rooms; I had to use a face soap to wash my hands and the red seating between the lobby and bar was heavily stained with black marks. The restaurant always seemed closed, tha bar never had more than three tables with customers, the bar layout was so cramped that I banged my leg trying to take a seat and the entire hotel decor was dreary and miserable. Most of the TV channels didn't work either. I think the only positives were having a free apple from the bowl in reception every day and ultimately leaving the hotel forever!

나는 더 오래 머물 수 있기를 바란다는 점을 제외하고는 여기에 머무르는 것에 대해 충분히 말할 수 없습니다. 직원과 서비스는 처음부터 끝까지 완벽했으며 매우 전문적이지만 동시에 개성이 있습니다.

내가 세계에서 가장 좋아하는 호텔 중 하나인 Medici Family Art Museum의 호텔은 없습니다. 롤스로이스 예비차, 500년 넘은 골동품 구리 양각 문손잡이, 왕의 빨간 좌석..., 박물관급 조각품, 태피스트리... 안타깝게도 새로 단장한 방은 오래된 유화를 대체했습니다... 그래도 메디치는 사랑

호텔의 위치는 매우 좋으며 King Street 바로 옆에 있으며 Bar Street도 근처에 있습니다. 약 100번의 산책입니다. 가장 큰 하이라이트는 아침 식사가 매우 훌륭하다는 것입니다. 살려면 식사를해야합니다. 유일한 단점은 호텔 시설이 평균적이고 로비가 국제 5성급 호텔만큼 넓지 않다는 것입니다.

뒤셀도르프 중심에 있는 아주 멋진 호텔입니다. 직원들은 매우 친절하고 객실은 크고 깨끗했습니다. 우리는 3살짜리 아이와 함께 여행했고 그가 놀 수 있는 충분한 공간이 있었습니다. 우리는 호텔에서 아침 식사를 했습니다. 맛있는 음식과 함께 일반적인 유럽식 조식 뷔페였습니다. 호텔에는 전용 실내 주차장이 있어 바쁜 도시에서 매우 도움이 됩니다. 이것은 내가 머물렀던 가장 멋진 호텔 중 하나이며 앞으로 다시 여기에 머물 것입니다. 지역 활동 측면에서 호텔에서 해안가, 구 센터, 상점 및 공원에 쉽게 도달 할 수있었습니다. 우리는 또한 호텔에서 도보로 모든 크리스마스 시장을 쉽게 방문할 수 있었습니다.