뒤셀도르프 Pharmacy at the University Hospital 근처 호텔

위치가 훌륭하고 어디든 쉽게 접근할 수 있습니다. Königsallee 쇼핑 지역까지 도보로 단 5분 거리에 있으며 메세 뒤셀도르프 전시 센터에서도 멀지 않습니다. 다시 돌아올 것이다.

이 호텔은 매우 새롭고 침대와 욕실은 최고 모양입니다. 위치는 완벽하지 않습니다 (중앙 기차역에서 도보로 10 분; 근처에 레스토랑 / 상점이 거의 없습니다). 주요 단점은 서비스입니다. 나는 이것이 선택 서비스, 중급 재산이라는 것을 이해하지만 그것조차도 하위입니다. 나는 영어 나 독일어 (주말)를 구사하는 데 어려움을 겪은 직원이있었습니다. IHG 다이아몬드이지만 직원이 나에게 끔찍한 방을주었습니다. 나는 직원이 불만을 적절하게 해결하지 못했음 (HVAC 단위 결함). 다시 한번, 나는 이것이 고급 4-star 호텔이 아니라는 것을 깨달았습니다. 그럼에도 불구하고, 선택 서비스 재산을 위해도 서비스는 원하는 것을 남길 것입니다. 직원들은 실제로 훈련이 제대로 이루어지지 않은 것 같습니다. 그들의 객실 요금은 Dusseldorf 평균 요금에 비해 낮아지는 경향이 있습니다. 그러나 나는 여전히 그들에게 또 다른 기회를 줄지 여부를 생각하고 있습니다.

호텔은 깨끗하고 깔끔하며 아침 식사는 많지 않으며 버스와 경전철이 근처에 있으며 도심에서 도보로 15 분 거리에 있습니다.

L'hôtel est extrêmement excentré. Cela ne semblait pas être un problème à la réservation dans la mesure où l'hôtel est supposé être plutôt bien desservi par les transports. Cependant, l'hôtel déclare être à deux minutes du métro. Cette station est en effet présente, mais est la dérivation d'une ligne avoisinante. La station est fermée le soir et le dimanche et est désservie une fois toute les 30 minutes. Une autre station à 7 minutes de marche à pied dans un quartier d'affaire et désert le soir (et donc pas très sécurisant) s'impose donc la plupart du temps, et l'hôtel omet cette information de son site. De plus, cette autre station n'est désservie que toutes les 20 minutes. Comptez donc au moins une demi-heure pour rejoindre le centre-ville, ce qui réduit toute possibilité de repasser à l'hôtel pour se changer avant d'aller dîner par exemple. L'accueil est plutôt amical, mais la réceptionniste qui était présente pendant la quasi-totalité de mon séjour semblait de moins en moins sympathique lorsqu'on avait besoin d'elle. Par exemple, je ne parvenais pas à faire fonctionner le coffre-fort et visiblement elle non plus. Aucun mode d'emploi n'était mis à la disposition des clients ni du personnel semble-t-il. Une atre personne est venue voir si elle pouvait faire quelque chose et devait revenir vers moi, mais cela n'a jamais été le cas. J'ai donc dû me débrouiller moi-même. En attendant de trouver une solution le 2ème jour, j'ai dû confier certains de mes effets personnels à la réception afin qu'ils soient entreposés dans le coffre fort central. En raison de clients ayant fumé dans leur chambre d'après les membres du personnel de l'hôtel, le signal d'alarme à été automatiquement activé pendant la première nuit, et nous avons tous dû être évacués, dans la rue, avec une température de 10°C. Je dois dire que j'ai été impressionné par la réactivité du personnel qui à distribué des couvertures aux enfants et qui s'est montré à l'écoute des interrogations des clients en revenant dans l'hôtel. J'ajoute qu'ils semblait bien connaître et appliquer à la lettre un plan d'urgence. Le petit déjeuner était de belle qualité.

Location was great. Close to Dusseldorf and Mochengladbach. An U-Bahn stop right in front of the hotel. (On-site) Parking was not an issue. If you want to check in during off hours a phone call/email to the hotel, or self check-in at the front door of the hotel will do. Room was clean and quiet. Yes it's tiny but sufficient to a family of four in our case. While the name B&B suggests bed and breakfast, breakfast is not automatically included but can be purchased on site. We got yelled at because we did not purchase the breakfast in advance and walked in and prepared to eat. But wait! We can always pay for it (later) right? The staff covering the morning shift that day argued that people 'normally' pay first (so we can not pay later?!).... To be fair, the dining area was clean and welcoming, and foods were there. There were no signages saying that 'Please pay before sitting down' or 'Please wait here to be seated'. The bottom line is that there is no reason to yell at people, right? Just kindly put down a bill/check would yield a much better travel experience. How did the entire incidence end? We paid for the breakfast, but did not eat anything. We walked across the street and had our breakfast at the McDonald's. We did not want to eat in a bad mood with a rude staff.

Two nights business trip to Düsseldorf Interpack 2023. Hotel was very nice and clean. Service was very friendly and helpful. Room was clean although the view from the window was not the beat but what can you expect from this location near the airport. Breakfast had everything you need and was tasteful basic hotel breakfast. If you want to eat bigger there is restaurant across the yard in Novotel. This hotel is just a walk away from train station and sky train station that takes you to the airport. Also bus SB51 takes you to airport or citycenter. Location is good for business travellers but perhaps not the best if you want to be near citycenter.

I stayed in this hotel for about 3 weeks, and I can say that I had a goodtime. I can say that the rooms are a bit outdated, but with great pleasure I can say that the staff is very available to requests and to offer the best solutions available. Reception staff are very courteous and professional. The restaurant staff is always available and with a smile on their faces, and ready to welcome guests. The breakfast offers a wide range of food, and the menu with dishes is varied. I conclude by saying that it was a nice stay, and I would like to compliment the staff for their professionalism.

숙박 용 게스트 룸은 주황색에서 지붕 화이트 벽 앞의 건물 뒤에 많은 것 같습니다. 이 호텔에 묵는다면 라인 강이 보이는 객실이 좋습니다. 페리 승강장이 눈앞에 보입니다. 방은 청소가 두루 미치고있어 콜로나 조치의 소독 된 사인이 있으며, 레블에는 기념품에 필적 현지 병마개 잼이 놓여져있었습니다. 금고와 바지 프레서가 갖추어져 있습니다. 프런트의 대응이 친절했다. 일본인 손님이 많은지도 모릅니다. 일본인이라고 알게 될지도 모르지만, 미니 바 음료 무료 해주었습니다.

I was charged more than the agreed price and the hotel refuses to respond to my complaint. I was in the neigborhood and called them after seeing their prices on their site. Based on their offer I went to the hotel, the check-in took a long time because of computer problems. They charged my credit card, I asked for the bill to check it but they said I would get it at check-out. When I complained the next morning they would follow up later. They now deny it and claim I got a better room, but the price of my room on their site is still much lower than paid.