베스트 웨스턴 플러스 리오 그란데 인(Best Western Plus Rio Grande Inn)

Parking lot was a mess. If you are a light sleeper skip thos one. Also make sure not to forget anything in your room the staff will steal it.

Property is fine, its the construction by the building, makes it difficult to walk to downtown

It was ok I'm thankful that the receptionist ended up somehow forgoing the incidental charge but it wasn't without her taking forever to give us my room at 6 in the morning after I repeatedly told her I made the reservation on *******. I told her over and over that it was for the previous day not for Friday but she some how couldn't find it and eventually found it after having me wait for 20 minutes after It was a long day and if it wasn't necessary, if she could have not charged me for incidentals ine first place why even mention it?? I don't want to use the "R" word, but......anyways nice clean place the view of that mountain for someone from the city like me was glorious !

What a great stay in Durango. I would definitely stay in this hotel again. The staff is so professional and enjoy having you there. They are awesome with kids.

Staff were very accommodating, happy to help with any request. Parking was limited but not terrible.

The stuff was very friendly have nothing bad to say about that for sure. However, the rooms could use a more TLC. The bathroom sink was clogged would fill up to the rim once the water was turn on and the carpets were very dirty.

It’s definitely an older hotel, but that’s part of its charm. It is well taken care of, clean, and staff is very friendly. Bed wasn’t super comfortable but it’s always hard to sleep somewhere other than your own bed. I would stay here again. I would recommend.

Claire at the front desk was amazing and made our check experience great, which set the tone for stay. Thanks!

Room was basic but relatively comfortable and was in a great location, very walkable to downtown Durango. However our room had a balcony that overlooked the train yard, and an outdoor entrance, and had a connecting room, and was very loud at night and in the morning. We also couldn’t get very hot water in the morning for a shower.