호텔 뒤 로이 크리스토프(Hôtel du Roi Christophe)

The room was full of mosquitoes because the balcony door was left open. Even though we left the AC on very low, the mosquitoes did not leave room. The room also smell stuffy.

The hotel is beautiful & huge and it base on historic, the pool is nice breakfast is great I wouldn’t even talk bout the staff they’re awesome specially for camela in the front desk she’s a sweetheart I have nothing bad to say bout the hotel it was my husband first trip to Haiti and he enjoyed his self 10/10

I like the the attitude of the staffs. I don’t like the electricity service

I had a bad time, I didn't get hot water to take a bath, the wholesale service was not good for me

Only one personel was qualified .. her Name Is Carmelle

Good: I like the hotel very cozy and some of the staff were excellent specially the cleaning team Rocked. Good food opportunities: lunch or dinner are little expensive. We felt like we were spending more than the States. We can here all the noise’s from outside and other guests’ room. Other than that our stay was nice.

Likes: Conveniently located close to the ***** of restaurants and bars. It has a restaurant and bar on premise. Free complimentary breakfast. Also the garden, grounds and pool area is nice. Dislikes: TOO MANY TO WRITE THEM ALL. Customer service is poor. There should be someone Bi-lingual working at the front desk at all times. Simple asks like borrowing an iron to iron clothes or a cup of ice seemed like an inconvenience when asked for. My Stay was for 6 nights but I checked out after 5 nights due to my experience. The sink was stopped up from the entire 5 nights even though I made many requests to have It unstopped. It took asking 4 different staffers and over 1 hour for someone to come to clean the pool that had a lot of debris and pollen in it while there is staff in plain sight standing around doing nothing. With this hotel It’s like if the person is hired to do one specific thing that is all they are going to do. I went to the lady at the front desk for a bottle of water because the bar was closed or closing. She left the front desk to find someone who works at the bar area to get me water when the bar was just a few feet away from her. There were so many other instances like this. I don’t normally write reviews like this but I am hoping that the management will see this and make some changes for a better customer experience.

Great Stay for a quick trip to Cap-Haitien. Love the decoration and the service.

Everything was perfect with the "Hotel Roi Christophe". The staff was helpful, friendly and knowledgeable.