I wouldn't think I would ever say this but I would have definitely give it 0 stars if I could! People! Stay away from this place! If you are looking for a great time on vacation, DO NOT BOOK ROOMS TEZORO. Unfortunately, we made a mistake and booked this place for 4 nights and our experience was horrible. Every night, we would lose hot water while taking a shower! Just imagine coming back from being away all day, try to shower and relax and the water goes freezing cold right in the middle, while you have shampoo on your head! The manager is very irresponsible and does not take ownership of issues. The 2nd time we complained he didn't even bother coming in himself and sent another worker who promised us another room but never came back to follow up! This place doesn't have house keeping and doesn't even have a safe to leave your stuff inside. The rooms are moldy and it's a very noisy neighborhood. We would be woken up many many times throughout each night. Over all, we had a horrible experience and this manager guy didn't even offer us any kind of compensations. Very disappointing...
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