Ramada by Wyndham Birmingham Solihull

Worst experience of our lives. Terrible dirty rooms, we moved twice. The majority of staff were unhelpful, didn’t take ownership for anything & actually lied to us. The food was so bad we ordered delivery lunches & dinners. Georgina was the only person who showed a professional attitude & was as helpful as she could be.

I was gifted a meal for two at the resturant Oct 2020. After booking and arriving it was found the resturant and hotel to be closed, with no staff to help or advise we left the car park to go elsewhere. I was in the car park 16 mins and am now being taken to small claims courts for not paying for parking that should have been validated at the meal.... I did not go elsewhere in Solihull yet i am to pay a fine for a car park i used for 16 minutes as we were not pre advised the hotel and resturant was closed until further notice.... poor communication!! This Hotel doesnt even warrent the 1 out of 5

Booked via Agoda, very cheap deal a few weekends ago. They did not inform either Agoda or myself that they decided to close, and we only found out when we arrived, and they tried to blame the booking agent. Trouble with this is I worked in the industry, and saw through these lies! The bank found they had kept our money, and got us a refund asap. They have not done themselves any favours, a d judging by other reviews they will struggle to regain trust.

The Be Kind charity is so very grateful for all your help and kindness. The lovely Anita Tarry works at the hotel and gives up an incredible amount of her own tine to help people in need. We are so very grateful to the hotel and all the staff for their help.

I delivered a stress test to the hotel in 2020 to test if the hotel has hospitable staff for people suffering from abuse issues. The police were at my door within 24 hours, a lost earning potential of £50000 for over a year since. Widespread gossip. A destruction of my personal pride and involvement with the NHS who refuse to believe my job is real. The Hotel chain is going under because of incorrect management. Bonne Chance!

Disgusting food they probably collect the food from local Dustin bin. This hotel going to close soon for good hopefully 🙏 back 1970s was the best. 2020s gone to hell the hotel rude management here very bad

二月二十八號周二，作為捷豹和路虎車主優先預訂（特權）的一部分，我們來到這裏住。設施完善，布置得體，食物美味。自助餐被改善得不錯，咖啡機那個地方非常高端。這天的值班經理馬特把我們照料得很好，確保每個環節都照顧周到，滿足我們一切需求，已經完美到極致。多謝了馬特。

二月二十八號週二，作為捷豹和路虎車主優先預訂（特權）的一部分，我們來到這裏住。設施完善，佈置得體，食物美味。自助餐被改善得不錯，咖啡機那個地方非常高端。這天的值班經理馬特把我們照料得很好，確保每個環節都照顧周到，滿足我們一切需求，已經完美到極致。多謝了馬特。