베이몬트 바이 윈덤 마이애미 도랄(Baymont by Wyndham Miami Doral)

I want my money back

Buena

Unfortunately the room that we got was right next to the main office and across from the laundry room, NOT a very nice experience, no fridge no coffee in room, the AC kept making this weird noise that wr thought it was about to break, the person that was there when wr checked iut wasn't very friendly either, and there was never anyone at the front desk you had to keep saying HELLO HELLO to get there're attention, we will definitely not be back.

All room furniture must go out and renewed. Moisture intense and lamps with extreme corrosion, no service cleaning, celling damaged.

DO NOT STAY HERE!! BLACK MOLD IS A PROBLEM. TVs DONT WORK. THEY BLAME THE PROVIDER BUT WE VERIFIED THAT NOT TO BE THE CASE. FACILITY IS UNKEPT EXCEPT FOR EXTERIOR AND LOBBY. RUDE IS NOT A STRONG ENOUGH WORD TO DESCRIBE THE STAFF. THEY TOLD US WE SHOULD HAVE READ THE REVIEWS AND THEN WE’D HAVE STAYED SOMEWHERE ELSE. SO TRUE. STAY AT BEST WESTERN RIGHT NEXT DOOR. VERY NICE.

Staff is horrible. They lost my three packages and didn’t take responsibility. USPS delivered them. If you come from abroad I don’t recommend this hotel.

Staff was not informative and helpful on transport with the Doral Trolley. Rooms were not cleaned for the 3 days we were there, the hotel advised rooms are cleaned every 3 days, but this is not acceptable, we had to keep asking front desk for janitorial (toilet paper, facial tissues, towels, shampoo etc) supplies.

The front desk staff provided excellent service, and the hot water was the only BEST THING at the hotel. The room was dusty, parts of the carpet were wet, the TV didn't work, and the mini fridge was dirty.

Rooms had a terrible moldy scent (I stayed in 2 different rooms). Room service only available every 3 days and when you’d go to the front desk for clean towels you had 1 staff member who gave you a hard time (older gentleman). For the most part the other staff members were very helpful. The employees always spoke very loud in the hallways in the mornings so unable to sleep in due to the excessive noise.