Mels Weldon Dongguan Humen

During my recent stay at the hotel, I was extremely disappointed with the overall experience. To begin with, the hotel's facilities were outdated and in poor condition. The furniture in the rooms was old and worn out, and the decor was in dire need of an update, which made the environment less comfortable and uninviting. In addition, I was frustrated with the hotel's response to my request for a phone charger. Despite multiple requests, it took a long time before I was finally provided with one. This was highly inconvenient, especially considering that I needed my phone for work purposes. Furthermore, the television in my room was not working, which added to my dissatisfaction. This was a basic amenity that should have been functioning properly, and it was disappointing to have to deal with such issues during my stay. The front desk staff's attitude was also unacceptable. They were cold and unprofessional, which made me feel unwelcome. I expected a warm and friendly welcome, but instead, I was met with indifference. Lastly, the hotel staff did not proactively assist me during my stay. I needed help with my luggage, but no one offered to help, and I had to carry it myself. This lack of service was frustrating and unacceptable. Overall, my experience at the hotel was highly unsatisfactory. The outdated facilities, poor response to my requests, and lack of assistance from the staff made my stay less enjoyable. I hope the hotel management takes note of these issues and takes the necessary steps to improve its services and facilities for future guests.

很不錯的一次體驗 高樓很顯眼地理位置很好 服務很棒 房間温馨舒適 高樓房間俯瞰虎門大街小巷 前台mandy的態度很好 下次還會選擇

這家酒店是虎門第一高樓，不得不説地標性建築是挺顯眼的，下了高速就能看到！到了酒店停車場停好車，要先乘電梯到十樓，大堂就在十樓，前台工作人員一看到我們就主動詢問是住房還是用餐，他們頂樓還有個觀景餐廳，這次時間比較趕，下次一定去試試在高樓用餐的感覺，哈哈！這次為我們服務的小姑娘叫yeda，小姑娘聲音甜美，熱情周到，房間安排的也挺高的，很安靜，那個浴缸真是絕了，靠近窗邊，如果拍照肯定很出片！

衝著心心念唸的網紅酒店，五星級，可以看全景去的，價格也不便宜，結果住了之後卻非常差強人意，特別影響心情，房間到處都是反光的鏡子，裝修陳舊不堪，設備也陳舊不堪，東西壞的壞，臟的臟，衞生臟兮兮，到處是灰塵，不可以開窗透氣，衞生也打掃的埋汰，冰箱是壞的，説了會幫忙處理結果沒有下文，淋浴間，馬桶舊成這樣都捨不得換，還到處是水漬，床是那種中間凹下去，床尾頂起來的。吐槽點真的太多了！可能真的年份太久了，完全不值得這個價格，去了這次真的不會再去第二次。全屋燈光除了衞生間比較亮堂，睡覺區域真的好昏暗，不是那種温馨的感覺，是給人瘮得慌的感覺。哎！一個人住真的還挺嚇人的。

垃圾酒店上一個客人使用的洗漱用品，都沒收拾

Friendly personal as usual, asked to check out an hour later and they had no problems with that. My friend and I stayed in room 5408 and it comes with a superb view. Will always comeback here when staying in Humen.

Nice view from the room at 53 floor. 360 degrees view of Humen from the restaurant at the 56 floor. Gym has quite adequate equipment for work out. Only setback is swimming pool is not a heated pool, will be quite cold to swim in winter period

This hotel is comfortable, but unfortunately, the lobby bar is not operational. Unless you are here for wholesale clothing shopping, as the wholesale clothing market is right next door, it's not a very good choice for tourism. However, the buffet here is reasonably priced, located on the top floor with beautiful night views. There is a wide variety of seafood, and they offer Chinese, Japanese, and Western cuisine, along with beer and spirits. That's why I love this hotel.

Excellent stay and lovely staff. The food was just too good and many options for a south Asian buffet.