세드라 아르잔 바이 로타나

처음으로 도하를 방문했는데 예약 담당 Akhil이 필요한 모든 정보를 제공하여 많은 도움을 주었습니다. 프론트 오피스의 Pamela와 Mufthy는 매우 수용적이고 친절했으며 체크인 과정이 정말 원활했습니다. 내 아파트에서 보이는 부분적인 선착장과 바다 전망은 특히 밤 시간에 숨이 막힐 정도로 아름다웠습니다.

From the moment I stepped into the lobby, I was met with disinterest and rudeness from the staff named ISSAM, introducing himself as the Manager. And us inquiring who is his Superior, replied with a ‘IT IS NONE OF OUR BUSINESS’. As being a guest of a tenant to attend a holiday dinner, it was a nightmare that other visitors just went home of disappointment. The guy is very unprofessional in dealing with the guest and their visitors, especially talking very rude to us. Confronting the guy properly that the way he deals with their clients is clearly not correct, he insisted that it is professional which definitely not. He offered to call the police so we can complain his attitude like ***. This might be a case of racism as we are Asians. And being part of the Hospitality Industry, this kind of attitude is NOT TOLERATED at all. It is very disappointing and horrible. STAY AWAY FROM THIS PROPERTY.

I think it is fair to say that the staff are some of the politest I have ever encountered in a hotel. Many thanks to them for being so cheery and helpful. The only real detraction for me was the lack of plug sockets on the room especially next to the bed. Poor design. One final tip, Uber is incredibly cheap here and a brilliant service.