센타라 웨스트 베이 호텔 & 레지던스 도하

센타라 웨스트 베이 호텔 & 레지던스 도하 후기

센타라 웨스트 베이 호텔 & 레지던스 도하

Diplomatic St, 디플로마틱 에어리어, 도하, 카타르호텔정보 보기
센타라 웨스트 베이 호텔 & 레지던스 도하
센타라 웨스트 베이 호텔 & 레지던스 도하센타라 웨스트 베이 호텔 & 레지던스 도하센타라 웨스트 베이 호텔 & 레지던스 도하
여행 날짜에 예약 가능한 객실이 있는지 확인해 보세요!
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센타라 웨스트 베이 호텔 & 레지던스 도하 리뷰

4.4/5
아주 좋음
리뷰 61개
실제 투숙객 리뷰
위치4.4
시설4.5
서비스4.4
청결도4.4
검색 조건:
정렬 기준:
모든 리뷰(61)
높은 평점 리뷰(43)
사진/동영상 리뷰(8)
평점 낮은 리뷰(1)
뷰어
투숙일: 2023년 12월
가족
리뷰 3개
5.0/5
강력 추천
작성일: 2024년1월29일
가족들과 아시안컵을 보러 숙소를 예약했습니다! 청결상태도 너무 좋고 직원분들도 너무 친절하게 대해주셔서 너무 좋았습니다!
숙소 답변: Dear Sir or Madam,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Trip.com Community. We greatly appreciate your positive comments. We will gladly share your compliments with the team.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
익명 사용자
디럭스 스튜디오
투숙일: 2024년 10월
커플
리뷰 7개
4.7/5
기대 이상
작성일: 2024년11월29일
For the price this hotel is absolutely amazing better then other really expensive hotels huge studio rooms clean with everything you need decent location
번역
숙소 답변: Dear Sir or Madam,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Trip.com Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
AKPOBOME MATHEW
투숙일: 2024년 7월
가족
리뷰 3개
3.7/5
작성일: 2024년8월29일
It was a lovely stay, will definitely go back again.
번역
숙소 답변: Dear Sir or Madam, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Trip.com Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered. On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
HulkJiang
디럭스 스튜디오
투숙일: 2023년 12월
출장
리뷰 30개
4.0/5
아주 좋음
작성일: 2024년2월4일
酒店比較成就 其他沒有什麼太特別 位置好
번역
숙소 답변: Dear HulkJiang,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Trip.com Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager
뷰어
투숙일: 2024년 10월
가족
5.0/5
강력 추천
작성일: 2024년11월29일
훌륭함 호텔은 매우 훌륭하고, 특히 시설과 손님에 대한 태도가 훌륭합니다. 객실은 잘 꾸며져 있고, 깨끗하고 좋습니다. Linges와 Bina가 우리를 매우 잘 도와주었다는 점에 주목하고 싶습니다. 놀라운 휴가였고, Centara Doha가 최고였습니다. 우리는 이곳에 다시 올 것입니다.......,............ . ........,............. .....................................,.
Ami Y
투숙일: 2024년 6월
가족
5.0/5
강력 추천
작성일: 2024년7월3일
청소가 깨끗했습니다. Lunges and manoj가 아주 친절해서 기분이 좋았습니다 그리고 바다뷰의 객실을 이용했는데 전망이 좋아 아주 쾌적하게 즐길 수 있었습니다. 그리고 바로 앞에 웨스트베이비치를 이용할 수 있으며 실내수영장과 헬스장이 있어 더 만족스러웠고 시티센터 근처로 전화가지만 한적함이 있는 곳입니다. 깨끗하고 넓고 아주편리하고 친절한 숙소입니다. 지내는 동안 너무 만족스러웠습니다 ㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎㅎ
숙소 답변: Dear 269amiy, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the TripAdvisor Community. We greatly appreciate your positive comments. Thank you for all the compliments related to Lunges and Manoj from H/K team. They will be thrilled to know it is notable. We will definitely ensure that they get recognised for their amazing service. Once again thank you for your valued feedback and we are looking forward to welcoming you back for more memorable experiences in the future. Yours sincerely,  Sean Spinks General Manager
뷰어
투숙일: 2022년 12월
출장
5.0/5
강력 추천
작성일: 2023년1월31일
-장점 ; 쾌적하고 조용한 환경, 클레임에 대한 빠른 처리, Gym에서 매일 저녁 무료 수업 맛있는 조식 주변 센터몰(까르푸)까지 걸어서 10분 -단점 : IP TV라 다양한 채널은 나오지만, 유투브, 넷플릭스는 TV로 바로 볼수 없음
숙소 답변: Dear Chrishong4848, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara West Bay Hotel & Residences Doha through the TripAdvisor Community. It's great to know that you enjoyed your stay with us in Centara. Our dedicated team always aims to deliver the best experience possible to all our guests. Thank you for all the compliments related to our beautiful hotel and facilities with the most comfortable stay ever and our fabulous dedicated accommodating staff team members as well as excellent variety of cuisines and our Centara Complete Care is fully covered sanitized area. We will definitely ensure that the management and our staff team members from the entrance to the room you are met by smiles and care for the amazing service they have rendered. Once again thank you for your feedback and we are looking forward to welcoming you back for more memorable experiences in the future. Yours sincerely, Sean Spinks General Manager
SofianeSoo
투숙일: 2024년 11월
가족
2.0/5
작성일: 2024년12월20일
Overall Experience: Our long stay at this hotel was overshadowed by numerous and persistent issues in safety, comfort, and service. Although the property benefits from a central location in West Bay—offering convenient access to the sea, shopping malls, and various city attractions—and the absence of a nightclub reduces nighttime foot traffic, these positives could not offset the array of problems we encountered. The hotel’s performance fell drastically short of what one would expect from a 5 star hotel in Qatar and a Centara-branded establishment, especially for a long-term stay. Location and Noise: While the West Bay location is undeniably practical, it is flanked by a busy main road and ongoing construction sites. Ineffective soundproofing meant we endured constant noise, making it impossible to enjoy any real sense of rest. The hotel’s windows simply failed to shield us from the persistent external disturbances. Check the picture to know what’s happening. Safety and Security: Safety and security were gravely compromised during our stay. Our child was injured at the kids club due to inattentive supervision, and management later confirmed via security footage that an external child had struck ours while staff remained oblivious. No one informed us at the time of the incident or offered assistance. On top of this, our apartment was left unlocked after a maintenance visit, exposing our belongings to risk. Unauthorized maintenance personnel also entered the apartment during housekeeping without prior notice—clear breaches of both privacy and security. Management and Commercial Practices: The management and sales teams behaved in a manner entirely unbefitting a five-star property. Despite requesting a room extension well in advance (more than one month), we were asked, one week later, by email only, to vacate during peak season with no viable alternatives provided. While it’s understandable that hotels in Doha may raise prices during high-demand periods, the manner in which this property exploited the situation was unacceptable. Communication was appalling: the assistant sales manager proved unreliable and unprofessional, the director of sales failed to honor a confirmed appointment, and the general manager never bothered to respond. This absence of leadership and accountability, combined with questionable commercial practices, is indefensible and should be a red flag for any prospective guest. Facilities: The hotel lists a covered pool, gym, spa, kids club, and underground parking among its amenities. The pool and gym were well-maintained, and the lack of a nightclub meant fewer late-night disturbances. Unfortunately, the kids club was a serious letdown. Instead of providing a secure, child-friendly environment, it demonstrated inadequate supervision—an unforgivable failing given its purpose. As a result I have never left my kids going to the kids club again as I can’t trust they can be safe. Room Quality and Maintenance: Although spa
번역
숙소 답변: Dear SofianeSoo, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara. At Centara West Bay Hotel & Residences Doha we aim to provide our guests with the highest quality of service and to have all guests depart with long lasting memories. Therefore, rest assured that your valued comments have been shared with all respective department leaders and addressed with the utmost importance. I would personally like to welcome you back together with the entire of Centara team so we can regain your trust. Yours sincerely, Sean Spinks General Manager
Beny P
투숙일: 2024년 8월
커플
5.0/5
강력 추천
작성일: 2024년9월23일
We had a great dinner night at Thai Kitchen. Thanks to Aakriti, Emy and Roshani for making our night wonderful. The food and service were excellent. We ordered prawn padthai, prawn spring rolls and chicken satay. We will come back again soon.
번역
숙소 답변: Dear 342benyp, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the TripAdvisor Community. We greatly appreciate your positive comments. Thank you for all the compliments related to Aakriti, Emy and Roshani from Thai Kitchen team. They will be thrilled to know it is notable. We will ensure that they get recognised for their amazing service. On behalf of our Centara team, I thank you, it was a great pleasure hosting you on your recent visit and we are looking forward to welcoming you back for more memorable experiences in the future.  Yours sincerely,  Sean Spinks General Manager
Ayanda M
투숙일: 2024년 8월
개인
5.0/5
강력 추천
작성일: 2024년9월22일
Aakiriti ,Emy and Roshani thanks for warm welcome,the beutiful smile much appreciated,the dish I ordered thanks to the kitchen I loved it and I enjoyed it, will defiantly eat in this hotel❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
번역
숙소 답변: Dear 111ayandam, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the TripAdvisor Community. We greatly appreciate your positive comments. Thank you for all the compliments related to Aakriti, Emy and Roshani from Thai Kitchen team. They will be thrilled to know it is notable. We will ensure that they get recognised for their amazing service. On behalf of our Centara team, I thank you, it was a great pleasure hosting you on your recent visit and we are looking forward to welcoming you back for more memorable experiences in the future.  Yours sincerely,  Sean Spinks General Manager
Sarita T
투숙일: 2024년 7월
친구와 여행
5.0/5
강력 추천
작성일: 2024년8월29일
This is the best place to enjoy the authentic Thai's food in town with your love ones with reasonable price. I would recommend to try fish cake and chicken satay for an appitizers. The Thai green curry is absolutely delicious. And don't forget to try the pandan mousse which is the best I ever have in my life. The staffs are very nice and friendly. Thank you to Chef Aun for today's fantastic dinner. Will come back again for sure!
번역
숙소 답변: Dear 940saritat, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the TripAdvisor Community. We greatly appreciate your positive comments. Thank you for all the compliments related to Chef Aun from Kitchen team. He will be thrilled to know it is notable. We will ensure that he gets recognised for his amazing service. On behalf of our Centara team, I thank you, it was a great pleasure hosting you on your recent visit and we are looking forward to welcoming you back for more memorable experiences in the future.  Yours sincerely,  Sean Spinks General Manager
patricialY5039MZ
투숙일: 2024년 7월
개인
5.0/5
강력 추천
작성일: 2024년8월15일
I had a great time at the pool area. Aimee was an amazing receptionist . She’s professional and friendly. I was glad to meet her. She makes sure if I am comfortable and able to enjoy the facilities (sauna, jacuzzi, pool). I truly enjoy the facilities and the area is clean and welcoming. Great job Aimee!
번역
숙소 답변: Dear patricialY5039MZ, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the TripAdvisor Community. We greatly appreciate your positive comments. Thank you for all the compliments related to Aimee from Cenfit team. They will be thrilled to know it is notable. We will ensure that she gets recognised for her amazing service. On behalf of our Centara team, I thank you, it was a great pleasure hosting you on your recent visit and we are looking forward to welcoming you back for more memorable experiences in the future.  Yours sincerely,  Sean Spinks General Manager
slvdcvinagre0828
투숙일: 2024년 7월
친구와 여행
5.0/5
강력 추천
작성일: 2024년8월15일
We had breakfast at Thai Kitchen and the food was delicious, more choices and you get the chance to have egg benedict Never have I had a more pleasant meal for breakfast because it was just us when maybe most of the people are still sleeping ( weekend mode) Wijdane was so nice and helpful, going above and beyond to make us feel welcome. She took good picture and she made sure that we get what we wanted . Also She made sure to clear the table for us to be comfortable. It was an amazing breakfast experience ! Clean and good ambiance !
번역
숙소 답변: Dear slvdcvinagre0828, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the TripAdvisor Community. We greatly appreciate your positive comments. Thank you for all the compliments related to Wijdane from F&B team. They will be thrilled to know it is notable. We will ensure that she gets recognised for her amazing service. On behalf of our Centara team, I thank you, it was a great pleasure hosting you on your recent visit and we are looking forward to welcoming you back for more memorable experiences in the future.  Yours sincerely,  Sean Spinks General Manager
뷰어
투숙일: 2025년 1월
기타
5.0/5
강력 추천
작성일: 2025년2월8일
The room is spacious, the lighting is also perfect. The room view of the beach and city is amazing as well. I love the room service also,friendly and nice. They are ready to help with any questions too which is great. The bed is big and soft, the pillows are very comfortable too.
번역
뷰어
투숙일: 2025년 1월
기타
5.0/5
강력 추천
작성일: 2025년2월8일
Very nice stay at Centara hotel as always. The room and service is great! Thank you to the staff of Centara hotel that is very kind and helpful. Special thanks to Jawaadth Risan Linges Virthursan and Theepan that were very supportive and helpful.
번역