더 로열 게스트 하우스 딩월(Waverley Inn Lodge)

The property seemed to be undergoing some renovations, which didn't feel like they were actively being worked at. Almost felt like time was standing still. Hallways smelled like filler materials, but the room itself was small and cosy. Unfortunately there was no hot water coming from the shower nor from the tap in the bathroom. TV did turn on, but the picture was glitching due to some cable/antenna interference or damage. Otherwise nothing more to complain about. Not too bad for the cheap price they are offering the rooms for. It was pretty much what we were looking for; shelter from the stormy weather instead of camping in the wind and the rain.

The staff was very nice and accommodating, but the rooms were awful. My first room had a leak in the ceiling and broken shower door. Got changed to another room that smelled like mildew, had black mold in the shower, and the heater didn’t work. The breakfast area was completely dirty also. I’m surprised it’s legal to let people stay in a place like that. The mold problem alone is a safety problem.

I truly want to attach all of the photos I took of this downright scary and filthy property. I can’t imagine how old the photos are that you have been provided or if they were even truly that property. I recommend removing them from your site altogether. Please feel free to reach out for more information.

don't be fooled by the pictures the room i was given looked like a s**t hole, mould, dirty, smelly, no bed made wish i could load the pictures, yes it was cheap and didn't expected 5* but i did expected to be at least clean so you could get your head down or go to the toilet with out catching somethink yes it was that bad, it look like someone had just got out the bed, very very dirty.

This is a low budget stay, I understand but the cleanliness of the room was not up to standard. Behind the bed was full of dust. There was no blind or curtain on the window and we saw that it was broken and left on the floor. When asked to fix the problem it couldn’t be done right away or weren’t offered another room. The bathroom was dirty and worse of all there was no water some nights even to brush our teeth. The shower is also to show in. I have stayed in low budget places but this was shocking. Also, the building is creepy and smells terrible. Some of the apartments on the low levels must smoke and keep animals inside. Was absolutely putrid and revolting. Oh and the towels we were given were fraying and had stains on them. It’s rly not worth to stay on a budget.

Externally, the property looked semi-derelict. Surprisingly it was clean and tidy internally although facilities were fairly basic eg no toiletries supplied, no chair in room, etc.

No hot water I’m the evening or the morning. No milk for tea or coffee. Rubbish in one of the drawers. Floor hadn’t been hoovered. No remote control for tv. Expected more for £98 a night.

When we arrived at the hotel we though we had arrived at a derilict building as downstairs windows were all smashed and boarded up. We were then informed that it was in fact were we had booked a room. We were then told to go down the street to another hotel to collect our room key to be able to access our room in the other hotel. Our room had not been cleaned from previous resident. No towels for shower, no complimentary tea, sugar or coffee that we were ment to receive. Double bed was broken, sofa was broken. Dirty bedding and filthy bathroom. Had to go to other hotel for breakfast to (the Waverley inn.) A good breakfast was on offer. Took our complaints and concerns to the young man at reception for no apology to be given. He said (he'd take note) acted baffled to why our room was dirty and unkept. Blamed the new cleaner. Would never recommend to anyone. DONT STAY HERE!

The “hotel” is like an abandoned building that some locals have taken over. Room dirty, holes in the walls, floors uneven, TV missing from the wall bracket, shower overflowing, tea and coffee sachets on a dirty table in the room but no mugs. Wouldn’t stay there again if it was free