애로우우드 리조트 & 컨퍼런스 센터(Lake Okoboji Resort and Conference Center)

The pool top coat was crumbling under our feet. Pool slide was filthy. Beds were super hard. Breakfast had a nice variety but typical of anywhere you went. Entrance door did NOT lock on our end. Pretty scary these days. Filth was horrible as you walked down the hall to the room, between the carpets, utilities and outside of doors. Definitely no fine tuning. BUT knowing this day and age, help is hard to find……..

Very nice stay. The gentleman that checked us in was very friendly. Had a good meal at the onsite restaurant. Room was clean. Beds were perfect.

Over priced for the accommodation. I stayed in a 2 queen room, one bed mattress was completely sunken in & un-sleepable. Breakfast & ice machines are as far as can be, not easy accessed. Would not recommend this place

Property location was convenient for entertainment activities. Front desk service (TJ) was excellent. The 1st room had a musty/moldy odor and was quickly replaced by the excellent service at the front desk. After that everything was perfect. Good food, good service and good location.

Poor customer service, indoor pool was dirty and needed some upkeep. Breakfast provided was disappointing and always out of food and it was not restocked. Our bedding was stained. We will not be staying here again.

Room is really nice. Pretty slow check-in procedure. Great location for most activities in the Okoboji area.

I sent a chat today with an ******* chat help center. We had to change our room to sewer smell. No maid service was offered and even removed our own trash. We had to wait for breakfast more than an hour 3 days in a row and ended up going to get breakfast elsewhere $40 extra charge. When I got the bill for our stay is was only 850$ and ******* charged me much much more. It was a big inconvenience to have to tell staff things needed to be refilled for continental breakfast and when I said something about sewer smell and seen the plumber the front seat denied any repairs but the smell gave me headaches so we changed our room. ******* rep said she had to stand by the hotel but I thought ******* stood by their customer. Such poor service from *******

The room was really clean and nice. However, the air conditioner was extremely noisy...and sort of kept waking us up. Also...I made the mistake of booking online and booked for 2 nights...and when I needed to cancel one of those nights several days in advance...I was told I couldn't. Unfortunately...I spent ALOT of money for a one nights stay.

property was clean and well maintained, Rooms were spacious and clean. Staff both on the reservation desk and in the lounge, rather indifferent. The rooms are not restocked every day with towels, etc, and when we went to the front desk to exchange them, we we told: "get them off the cart in the hall " Lounge bartender very indifferent to the point of rudeness. ( did not eat in the dining room). Nice breakfast.