VOI 아마리나 리조트

We visited Nosy Be in September 2024 and these are our reflections. Good hotel and ok rooms. Close to the beach. Nice beach where they raked away large parts of all seaweed every day. Friendly staff. Ok buffet. What was not as good was the very limited range, despite all inclusive, of drinks in the bar. In addition, regular drinking water was not included, but you had to buy it if you wanted it in the room. The beach bar only served beer, soft drinks and water, and all by the glass. The selection at breakfast was very limited and we quickly got tired of the food as it was basically the same food every day. But what was most negative was that all staff spoke Italian with very poor knowledge of English, with a few exceptions. All oral, general, information was in Italian. That we could not leave the hotel to go for a walk, we were prepared for given our chosen destination.

Very Disappointing !!! No help organising transfers in advance despite asking months in advance several times. Only at the very last minute we got a reply, which was way too late. No help with bags from taxi on arrival, security guard just starred at us struggling and didn't even smile or welcome us. No English spoken at reception despite being advertised as an English speaking Hotel. Had to use a translation app. Reception would not take Euros for room and board payment depiste our booking being quoted in Euros, of which we had bought loads with us. Room stank of bleach and tired looking. Cleaner was very friendly. There were staff on the beach to help move your sun lounger, from your designated numbered space, but they wanted cash from you to do this. There were also men standing on the beach between you and the sea that wanted to try and sell stuff. Can't get food outside of set hours. Pool has stained floor & walls. Cladding missing and broken from around pool area. Not a 4 star hotel as we were led to believe. More like an average/slightly poor 3 star. Beach chair cushions stained. All announcements at dinner were only spoken in Italian. Our return transfer was not booked despite us booking it with reception a few days before our last day. All in all we expected much more from this hotel so came away disappointed.