Pearl Hotel

Awful service and bad reception staff. I booked king room but was told the booking team made a mistake a booked queen room. They said I had to upgrade which I did for my two nights. I claimed money back after paying for upgrade from my booking agent as the error. Upon checking out they said I had to pay the upgrade AGAIN?! They said when I paid on arrival I did for one night, I made it clear in here for 2 nights and will have my original kind room for two nights and claim the upgrade costs back. I already claimed when I FIRST PAID. I can’t even claim the second amount. The staff member never told me this when I arrived. She made the mistake. If I was upgrading for both nights why not just take the full payment at the end all together? Why two different payments each day? Not only did I waste 2 hours checking I wasted more time checking out trying to catch my flight because of these silly reception staff. Staff need training, no managers ever available. No resolutions. I will never book again. Also the showers don’t give hot showers, like warm at best. AVOID.

フロントは英語も大丈夫で、ダッカの中では治安のよいグルシャンエリアに位置しています。レストランも清潔です。ホテルに入るのにセキュリティがあります。

Pearl Hotel Dhaka is a decent hotel to stay. It is just 20 minute drive from Dhaka Airport and in New locality of Dhaka. The checkin and checkout was very smooth, the staff at reception were very helpful in all aspects. The room was very cosy and comfortable with tea maker, mini bar, all the toiletries, neat n clean sheets and very comfortable beds. The buffet breakfast was equally good with nice spread and hot corner. The overall food quality was good and tastry food. Room service was excellent and quick. Nice spa and well experienced masseurs. Over all it was an excellent stay.

Very good staff and hotel even for western standards!! Very attentive staff and the food was great ordered room service. Good location not too busy yet not too far and also had good amenities. Wish to see more similar hotels in Dhaka as a lot can be hit and miss. Reasonably priced too.

The room was spacious and neatly arranged. All staff were well dressed, extremely professional and helpful. Rodrick was outstanding in his job. Every time I am in Dhaka, I would stay in this hotel. Location of the hotel is very nicely situated in one Dhaka’s posh neighborhood . Food also great.

A 5/5 for a. Rooms b. Foods c. Room services d. Staff behaviour. However, the breakfast menu needs to be improvised and should bring more variations. Also, their communications about check out and daily charges must be clearer with more professional and friendlier approaches.

Nice and clean room good ambience fully maintained hygiene hotel staffs were well behaved , obedient and friendly...food is good here..had a nice experience staying here will recommend this to everyone...will be be coming back again...

Very good hotel, more impressive are the staff there, receptions are great to the guests. Prices are low compared to the location and services. Overall the hotel was a memorable experience for its comfort, services, location and staff. Keep it up

worthy of money , good location with quiet a**osphere and cleanest sorroundings, located in the best location.. very polite and helpful staff . breakfast is good , but not much variety in food. good restaurants and market is nearby. good for business travellers