베스트 웨스턴 데 플랜 인(Best Western des Plaines Inn)

Shower did not work Ride and inconsiderate of their guests

Pretty bad. I drove past it the first time because I thought it was abandoned.

I liked the shower set up. Parking was fine. Bed was too firm. Pillows should've been normal size. Breakfast was good. Staff was good. Back door needs fixing.

Not a clean hotel! When we first got to our room, it looked like the beds had been made, but the sheets had not been changed. There were crumbs in the bed. The bathtub had not been cleaned. The floors had not been vacuumed. There was a vape pen on the floor. The hallways and elevator looked like they had not been vacuumed in a while. The dumpster outback was overflowing with trash bags on the ground all around it the pool look like it was in desperate need of repair. We did not stay here. Asked for a refund they would not refund us for that day but they did for the next two days so basically I paid for a day stay there and I did not stay there. Manager was rude.

The staff is very rude extremely poor customer service. Very unprofessional with a nasty attitude. I would never go back and I would never recommend it to anyone.

Great placw to stay, Staff very friendly, very clean place. Would definitely recommend this place to people.

room smelled, a tree fell on someons car, people hanging around outside, breakfast was poor

I was not sure I would be safe leaving the motel after dark, definitely would not walk to any local eateries.

After checking in, went to our 3rd floor room to find the bed completely *****ped and room not finished being cleaned. Went back to the front desk and got a new room (luckily they had another one) on the 2nd floor. All night the people above us were stomping, walking around, dropping things, and making lots of noise, keeping us up almost all night. Breakfast in the morning was mediocre at best. The front doors are not inviting, look run down, and difficult to open. This place needs a significant fave lift.