Home2 Suites des Moines at Drake University

Chris was a very helpful and and attentive manager. The location was great, close to Drake U and bar and restaurants. As a pet owner, I appreciate that they allow dogs but I happened to be assigned to a room next to a room with 2 dogs that were left unattended all day and barked at outside noises, so they barked a lot.

Right next to Drake University. It was 3 blocks from the place I was seeing a show at.

Nice area. We were disappointed in having reserved a king room then they had none available due to overselling. We were downsized to a queen and charged the same. We could hear our neighbors through the walls partying and doing other 'activities'. Was a bit disturbing.

Very convenient location. Breakfast options were great. The room was comfortable and the staff was pleasant.

Customer Service is okay, the rooms and establishment could be cleaned much better.

Hotel seemed just a little understaffed. Overall clean but hallways seemed like they dont get staff walking them every day. (Little bits of wrapper mid hallway there at 1pm the day of check in still there at 10am check out). Polite service that took care of the tv system not working in the room with a transfer of room.

It is an excellent hotel with very nice amenities and superior customer service for business, family on solo plans

Amenities are excellent. Good breakfast, very comfortable bed, smart tv, great gym.

I have been staying at this hotel every few months since it opened. I have a college student who rooms close to the hotel. When it first opened it was very clean and well kept. The staff was professional and made certain that everything was tended to. My last few stays have been lacking. The desk staff are clearly uninterested in their job. The rooms have been so-so as far as upkeep. Broken blinds, malfunctioning TV, very drafty, etc. Before this hotel opened i stayed at some of the downtown hotels. They are very nice hotels for the same price. I am considering returning to one of them.