하얏트 플레이스 디모인 다운타운(Hyatt Place des Moines Downtown)

The cushions on the sofa bed were threadbare and unraveling. There was no bedding for the sofa bed, so I had to go down to the lobby and request some, (which they happily and cheerfully gave me.) There was no microwave in the room, and the fridge was a tiny cube version w/o any freezer area. It was also turned down and not cold when we arrived. The continental breakfast, which is still better than most hotels we have stayed at, was nowhere near as wonderful as it was a couple of years ago. It's a decent hotel, but overall not as nice as it was in recent years.

Only 1 functioning elevator at this hotel, and with large events going on. This is unbearable to wait in a long line for your turn.

Great location and friendly front desk personnel! The room could use better cleaning- it was quite dusty.

Did not appear the room had been vacuumed. There were several long black hairs on the bathroom floor.

It was an impromptu trip. I enjoyed my stay the first time, so it was a give in to stay there again. Breakfast was good, service was good, and the woman working the kitchen area was AWESOME!

When we arrived, we were told the elevator didn’t work and would have to wait about 25 minutes, our room was on the 8th floor and had lots to carry. I was confused because there are 4 elevators. After about 35 minutes, that took us around the building and took us up another elevator. Throughout our 4 day stay, there were many notes about the elevator not working. The pool was inaccessible, as it needed to be cleaned, from what I heard from another guest. They do have parking, but extremely limited. 1 out of 2 treadmills didn’t work.

The only thing I didn’t like is it took forever for the water to get hot in our room . We were on the eighth floor. The rest of the property is great including the breakfast. Staff is great. Room is clean. The hallway is clean and smells good. The heat and air is quiet. The elevators are clean and fast.

Some of the other guests were noisy, but that in on the hotel. Downtown, conveniently, located And easy to get to.

Friendly at the counter and ease of getting in and iut plus the rooms were very large and comfortable