퀄리티 인 & 스위트 먼시 I-69(Quality Inn & Suites University Area)

Their was always someone on front desk helping out & the hotel was clean

設施太舊了

None of the amenities listed online or available half of the stuff in the rooms did not work refrigerators fans TVs light switches prior residence trash still on tables one towel just overall bare minimum and unclean and outdated

The hotel itself is perfect if you’re on a business trip (like myself). But the staff, absolutely terrible. My first night, the attendant appeared to be drunk. Arguing in front of your customer, while on the job, not very professional. Another night, I waited almost 30 minutes at the front desk for the attendant. Only to be rudely argued with because he wasn’t present. Come to find out, it was actually the manager. I will be making a corporate complaint because it’s just unacceptable. If you’re in this kind of service, you’re expected to provide it. The cost and room are absolutely affordable and accommodating. The staff is not suitable to represent the hotel at all.

Heat was off in roof when i arrived, it was below freezing outside. There were no towels or cups in the room. The hair dryer did not work. One of the beds did not fit on the frame causing it to tip to one side when i sat on the edge of the bed

The phone did not work in our room and one bed in the room was completely broken, no help from front desk in solving the issues.

This is not somewhere I would ever stay again. The only reason I gave one star was because the lady working the front desk was friendly. We arrived at 7PM and it was about 40 degrees outside and there was no heat turned on in the room, there were also no towels in the room... they delivered when I called. The paint in the bathroom was peeling off the ceiling in many areas, the curtains were hanging off, there was a stain on the bed spread and the lamp had crusty dirt on it. The bathroom was mostly clean are were the bed linens which is the reason I stayed. I was also travelling with a young child and didn't want to start looking, not be able to find something and then have to convince them this was safe to stay.

Wasn't very clean. Front seat was not friendly. We had to ask for extra bedding, pillows, and towels as we had 4 people in a room but those items were not provided. The housekeeper lady was very friendly and helpful when getting the extra items for us. Our room needed a good cleaning and a few things fixed that would be simple, if they'd take the time. (Toilet paper holder, and curtains falling off the rod.)

The night shift worker was rude because I had to ask him to get a tray that goes in the coffee pot and a spoon to eat cereal!! He had to quit watching videos on his phone for 3 mins and walk down the hall!