Currently the pub and restaurant are closed; just the rooms are open. There are no staff on site. The current lease has expired so the whole set up is in limbo. We had to wait for more than 30 mins after a prearranged check in time for someone to arrive. On our 1st night we were the only people on site which was rather eerie. I'm not sure what would have happened in an emergency. The room itself was of a fair size. Although it was described as 'deluxe', it was anything but. Lots of issues in the room itself such as: No soap or bin in the bathroom. Dirty carpet and skirting boards. Inadequate supplies on the tea tray (we had to buy more ourselves). When we spoke to the manager after our stay, there were no apologies, just excuses. We understand the limitations of an old building and accepted the low ceilings and small bathroom but if we known the current situation, we would not have booked. A small refund was offered as we booked through **********.
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