더 엘진 다즐링(The Elgin, Darjeeling - Heritage Resort & Spa)
0박
객실당 인원 수
객실 1개, 성인 2명, 어린이 0명
다르질링 모든 숙소

더 엘진 다즐링(The Elgin, Darjeeling - Heritage Resort & Spa)

18, HD Lama Rd, Chauk Bazaar, 734101 다르질링, 서벵골, 인도
지도에서 호텔보기
The Elgin, Darjeeling - Heritage Resort & Spa의 위치는 시티투어를 하기 편리한 관광명소에 있습니다. The Elgin, Darjeeling - Heritage Resort & Spa 객실은 다르질링 여행자들에게 편안함을 제공합니다. 더 보기
트립닷컴 가격 보장제
hotel overview picture
The Elgin, Darjeeling - Heritage Resort & Spa
The Elgin, Darjeeling - Heritage Resort & Spa
The Elgin, Darjeeling - Heritage Resort & Spa
The Elgin, Darjeeling - Heritage Resort & Spa
The Elgin, Darjeeling - Heritage Resort & Spa
The Elgin, Darjeeling - Heritage Resort & Spa
3.9/5좋음·청결도: 3.9
전체 46개 리뷰
호텔 시설
스파공용 주차장무료바 (Bar)음식점회의실24시간 프런트 데스크공용공간 Wi-Fi무료
모든 시설
호텔주변 추천명소
공항: 바그도그라공항
(71.2km)
기차: New Jalpaiguri
(73.1km)
랜드마크: Darjeeling Mall
(325m)
지도

객실

투숙객 리뷰

호텔 정책

시설 & 서비스

프리미엄 듀플렉스룸
2

프리미엄 듀플렉스룸

킹침대 1개
무료 Wi-Fi
금연
개인 욕실
욕조
수건
슬리퍼
객실 편의시설
예약가능여부 확인
프리미어룸 (침실 1개, 더블침대 또는 트윈)
8

프리미어룸 (침실 1개, 더블침대 또는 트윈)

더블침대 1개 또는 싱글베드 2개
무료 Wi-Fi
금연
개인 욕실
수건
슬리퍼
책상
객실 편의시설
예약가능여부 확인
디럭스 더블룸 또는 트윈룸
14

디럭스 더블룸 또는 트윈룸

더블침대 1개 또는 싱글베드 2개
무료 Wi-Fi
금연
개인 욕실
수건
슬리퍼
책상
객실 편의시설
예약가능여부 확인

투숙객 리뷰(46)

3.9/5
좋음
검증된 리뷰
  • 청결도3.9
  • 시설3.9
  • 위치3.9
  • 서비스3.9
리뷰어
2024년 3월 26일
We had a three-day stay in March 24. The old heritage property has it's own charm. It's a beautiful property, very well maintained with proper amenities. The food is very good and the staffs are efficient, and cooperative. The rooms are comfortable. The sit out area with a beautiful view of the valley and the lounge further add to the pleasure. Even the spa is also very good. Yes, there's no lift. But except for the very old, it should not be a problem. We will look forward to come back here sometimes later.
번역
리뷰어
2024년 3월 24일
Extremely disappointed with the service provided during my recent stay at the property. After selecting The Elgin Darjeeling over the Taj based on promising reviews of its historical significance, my experience fell far short of expectations. Throughout our stay, my companion and I encountered consistently poor service during both dinner and breakfast. It was evident that certain guests received preferential treatment, which was disheartening to witness. While I refrain from making any caste or country-based remarks, I feel compelled to address the pervasive nature of these issues across multiple instances. Despite bringing our concerns to the attention of the on-site ***ager, the subpar service persisted, leading us to conclude that it may have been intentional. This realization left us deeply disappointed and dissatisfied with our overall experience at your hotel. We also raised the same to the Property ***ager. Comparatively, our stay at The Elgin Nor Khill Gangtok immediately prior to arriving at your property was a stark contrast. The staff at that establishment exemplified courtesy and promptness, further emphasizing the disparity in service quality. In the spirit of constructive feedback, I intend to share my experience, with hopes that it may prompt improvements in service delivery for future guests. I sincerely hope that steps will be taken to address these issues.
번역
리뷰어
2024년 3월 19일
+ Great Location, 150 m from Darjeeling Mall, the heart of the Queen of the Hills + Excellently maintained Heritage Property +Brilliant Gazebo and Glasshouse inside the resort +Excellent Service +Freindly Staff Members +Nice view of the valley +Well appointed clean and hygienic Room with very good amenties
번역
리뷰어
2024년 3월 6일
The staff is polite and very nice. I am giving it 4 stars only because of the dining room. Staff though very polite was not prepared for breakfast. The chairs were stained and dirty. When we checked in we got a room overlooking the courtyard with a full blast party going on. Front Desk was great in moving us to a quieter room. So we appreciate that. If the dining room can be cleaned property I would give 5 stars
번역
리뷰어
2024년 2월 24일
My recent experience at The Elgin Darjeeling was nothing short of disappointing, marred by the hotel's of Ms. Subrata Nandy. From start to finish, it was evident that she lacked even the most basic training in guest relations. The rudeness exhibited by Ms. Nandy was simply unacceptable. It was abundantly clear that they were ill-equipped to interact with guests in a polite and respectful ***ner. Their fake attitudes only served to exacerbate the situation, leaving a sour taste in my mouth. Furthermore, the complete lack of coordination among the backend team members was glaringly obvious. It was as though they were operating in solos, the frontend team was completely unaware of the email that was forwarded to me from the backend. Adding to the frustration, most of the phone numbers listed on the hotel's website was non-functional, making it difficult to contact the staff for assistance. This lack of accessibility further highlighted the hotel's disregard for guest satisfaction. What's more, despite providing ample evidence of a legitimate reason for canceling one of our booked rooms due to a guest's unfortunate accident, the hotel refused to issue a refund or provide a credit note for future use. Ms. Subrata Nandy's repeated abrupt call disconnections during our attempts to resolve the matter only added insult. We’ve almost paid 1 Lakh for 4 rooms for 2 nights. We’ve just requested to cancel 1 room before 72 hours of check in, that’s it guys. A perfect example of a big hotel with a small heart. I don’t believe how these guys are making it to the hospitality industry. In conclusion, The Elgin Darjeeling offers subpar service at an exorbitant price. If you're looking for a heritage property with rude hospitality, then by all means, book a stay here. However, if you value professionalism and guest satisfaction, I would strongly advise against it. My experience with Ms. Subrata Nandy has left me deeply disappointed and disillusioned with this establishment, specially her rude behavior. I think she is a complete misfit for your organization, she is only fit for the hotels that charges less than 1K per night where the primary focus of the guest is cheap price and not services.
번역
리뷰어
2024년 2월 23일
It’s a beautiful property overlooking the valley. We had the attic suite room with a fabulous view of the mountains and valley. The location of the hotel makes it convenient to walk to the Mall Road and local sightseeing. The food and the service were very good and we had great time. Please note there is no elevator for persons with restricted movement. One could opt for rooms near the reception and dining room. Overall a great place to stay.
번역
리뷰어
2024년 2월 1일
had a pleasant stay -this being our second in the last 5 years -a lot has changed including the icon who helmed and kept this property glittering notwithstanding its age....what hasn't changed -and first about that it the warmth and personal attentions specially the ever present and ever attentive Mr.Badal...let me now come to what seems to have changed -the experience in the Dining room -on the last day of the trip, having gone for breakfast and waited sufficently -I had to finally ask a attendant why it was taking so long to at least approach a guest(specially since there were only 4-5 groups occupying an otherwise empty Sunday breakfast area) -to my surprise -the attendant raised his voice to a level audible to others that "you need to wait -you can't just expect service the moment you come in", he walked away in a huff and in a local language easy to follow and clearly audible -expressed this to a fellow attendant -as a "punishment" for "ruffling" the attendant -my request(oats,eggs, tea) came after a long wait and 2-3 reminders -questions: a)is it not ***datory for guests to be attended within a reasonable time period of being seated?b)can the attendant who may be having a bad day show his frustration on a customer...Not "Elgin", not the "Oberoi DNA" that it carried. Mr.Badal while apologetic to this incident couldnt undo the bad taste it left behind..
번역
리뷰어
2024년 1월 22일
This hotel is very well situated in Darjeeling near the Mall. The outside is very attractive and the common areas of the hotel are very colonial and full of character. We stayed in a heritage room (no 59) . Unfortunately, when referring to rooms, the word heritage means old and run down. The decor was poor, the furniture stained and the bathroom very dated. No safe or fridge. Really, not fit for renting. I believe the premium rooms have been updated - I suggest worth the extra money.
번역
리뷰어
2023년 7월 15일
Heritage hotel but very clumsy, rooms have no view, at least they prefer to offer rooms which are dingy and claustrophobic with single window with filthy view. Despite most rooms vacant they prefer their guests to enjoy in such rooms. One of the rooms no 51 2 nd floor does not require bathroom as the ceiling itself acts as shower when it rains. Had I hopes for this property but comes out to be hopeless, As a mockery they the reception offered to change the room but on the next day which happens to be our check out day, Much better properties available at much lesser tariffs- so better stay away. They offer limited time for food also which is impractical.
번역

숙소 규정

체크인 & 체크아웃 시간
체크인: 12:00 이후
체크아웃: 11:00~12:00

프런트 데스크 운영 시간: 연중무휴 24시간

어린이 정책
모든 연령의 어린이 투숙 가능 호텔입니다.
객실에 비치된 기존 침대를 사용하는 어린이에 대해 추가 요금이 발생할 수 있습니다. 어린이 인원수를 추가하여 더욱 정확한 가격을 확인하세요.

유아용 침대 및 엑스트라 베드
모든 객실 유형에 침대 추가 요청은 가능하나, 유아용 침대는 추가할 수 없습니다.
침대 추가 및 유아용 침대 추가 비용은 총금액에 포함되어 있지 않습니다. 호텔 결제가 필요합니다.
나이요금
만 11세 이하 어린이
호텔 문의
만 12세 이상 어린이
INR 4,000.00(약 63,893원)/1명, 1박당

조식
음식 종류콘티넨탈 스타일, 잉글리쉬/아이리쉬 스타일, 채식
나이요금
성인
호텔 문의
추가 조식 비용은 총금액에 포함되지 않으며 현장에서 지불하셔야 합니다.

더 보기

숙소 정보

  • 호텔 설립연도: 1887
  • 객실 수: 8
The Elgin, Darjeeling - Heritage Resort & Spa의 위치는 시티투어를 하기 편리한 관광명소에 있습니다. The Elgin, Darjeeling - Heritage Resort & Spa 객실은 다르질링 여행자들에게 편안함을 제공합니다.

바그도그라공항에서 약 71km 정도 거리에 있고, New Jalpaiguri에서는 약 73km 정도 거리에 있어 여행하기 편리합니다. 다르질링의 Darjeeling Mall, Peace Pagoda, Darjeeling, 굼 모나스터리 등 인기 관광지들이 호텔과 가깝게 있어, 즐거운 다르질링 관광을 즐기실 수 있습니다.

여가시간에는 호텔의 다양한 여가시설로 알찬 시간을 보내실 수 있습니다. 호텔의 주차 공간을 이용할 수 있습니다.

시설 & 서비스

바 (Bar)
음식점
음식점
음식점
추가 정보 없음
더 보기

FAQ (자주하는질문)

더 엘진 다즐링 숙박 요금은 얼마인가요?

더 엘진 다즐링 숙박 요금은 예약 날짜, 호텔 정책 및 기타 예약 조건에 따라 상이합니다. 정확한 금액은 호텔 검색 시, 예약하고자 하는 날짜를 선택한 후 확인하세요.

더 엘진 다즐링에 온천이 있나요?

더 엘진 다즐링에는 온천 시설이 없습니다.

더 엘진 다즐링에서 조식을 제공하나요?

더 엘진 다즐링에서는 조식을 이용할 수 있습니다.

더 엘진 다즐링의 체크인 및 체크아웃 시간은 언제인가요?

체크인 시간은 12:00 이후, 체크아웃 시간은 12:00 이전입니다.

더 엘진 다즐링에 수영장이 있나요?

더 엘진 다즐링에는 수영장이 없습니다.

더 엘진 다즐링에서 Wi-Fi를 사용할 수 있나요?

네, 호텔에서 Wi-Fi를 사용할 수 있습니다.

더 엘진 다즐링에 레스토랑이 있나요?

호텔 레스토랑 정보: 음식점

더 엘진 다즐링 주변에 이용가능한 교통편이 있나요?

호텔과 가장 가까운 역은 New Jalpaiguri이며, 호텔과 거리는 73.14km입니다.

더 엘진 다즐링에 어린이 시설이 있나요?

더 엘진 다즐링에는 어린이 시설이 없습니다.

더 엘진 다즐링에 주차가 가능한가요?

더 엘진 다즐링의 주차 시설을 이용할 수 있습니다.

숙소 관련 정보

가장 가까운 공항바그도그라공항
공항까지 거리71.18KM
가장 가까운 기차역New Jalpaiguri
기차역까지 거리73.14KM
평균 최저가KRW293422
호텔 성급5