Even though we booked and paid for the room over 6 months ago, when we arrived, we were rudely told that the hotel was overbooked and there was no room for us. At 11 at night, after a long day of travelling, this was not a pleasant experience (I am being polite here). At least a dozen people were told the same thing, while we we scrambling on our phones to find a hotel. Because of the Miami boat show, the only room we could find was $500 in downtown Hollywood. Other people had worse luck than us; they were forced to return to the airport and sleep on the benches. This experience was, by far, the worst of my travel life, and I have been around the world. 1) I want my money returned. 2) I want my other hotel room paid for by Motel 6. 3) I want compensation for the time lost and the distress caused to me and my 75 year old travel companion.
번역